Terms of Service
Effective Date: July 24, 2026
IMPORTANT NOTICE
These Terms of Service constitute a legally binding agreement between you and the operator of GotYou. Please read them carefully before creating an account, accessing or using the GotYou application, purchasing a subscription or Priority Pack, uploading content, communicating with another user, or otherwise using any part of the Services.
GotYou is an adult dating and social discovery service that uses profile information, preferences, activity information and location data to enable users to discover and communicate with other users.
By using GotYou, you acknowledge that interactions with other users, including communications and in-person meetings, may involve risks. GotYou does not guarantee the identity, age, intentions, honesty, conduct, health, background, compatibility, availability or safety of any user.
Certain provisions of these Terms:
govern automatically renewing Premium subscriptions;
explain the rules applicable to Priority Packs and Priority Messages;
permit GotYou to moderate content and restrict or terminate accounts;
limit GotYou’s liability to the extent permitted by law;
explain your responsibilities when interacting with other users;
govern the use of location-based and background-location features.
Nothing in these Terms excludes, limits or restricts any consumer, data-protection or other statutory right that cannot lawfully be excluded, limited or restricted.
1. INTRODUCTION AND ACCEPTANCE OF THESE TERMS
1.1 About GotYou
Welcome to GotYou.
GotYou is a mobile dating and social discovery application operated by Majerszki Nikolett, a sole proprietor registered in Hungary.
These Terms of Service govern your access to and use of:
the GotYou mobile application;
any GotYou website or web-based interface;
user registration and profile features;
profile discovery and Nearby features;
location-based functionality;
background-location functionality;
online and activity-status indicators;
Likes, Matches and profile recommendations;
private messaging and other communication tools;
Priority Messages;
Premium subscriptions;
Priority Packs and other one-time purchases;
reporting, blocking and safety tools;
content-moderation and appeal processes;
customer-support services;
any related feature, product, functionality or service made available under the GotYou name.
Together, these are referred to in these Terms as the “Services.”
1.2 Parties to the Agreement
These Terms form an agreement between:
Nikolett Majerszki, sole proprietor Trading name: GotYou Registered business address: 3351 Verpelét, Kossuth út 39., Hungary Hungarian tax number: 55861362-1-30 Sole proprietor registration number: 54603222 Email address: hello@thegotyou.com
referred to in these Terms as:
“GotYou”;
“we”;
“us”;
“our”;
and the individual accessing or using the Services, referred to as:
“you”;
“your”;
“User.”
The business address is included because Hungarian electronic-commerce rules require an information-society service provider to make its identifying and contact information directly and continuously accessible.
1.3 When These Terms Apply
These Terms apply when you:
download or install the GotYou application;
create or attempt to create an Account;
access or use the Services;
browse profiles through the Nearby feature;
permit GotYou to process your location;
upload profile information or User Content;
send or receive a Like, Match or message;
purchase or use Premium;
purchase or use a Priority Pack;
use any free, trial, promotional or paid feature.
Some provisions may continue to apply after you stop using GotYou or delete your Account, including provisions concerning:
outstanding payment obligations;
licences previously granted to GotYou;
intellectual-property rights;
disputes;
liability;
indemnification;
fraud prevention;
legal compliance;
records that GotYou is legally permitted or required to retain.
1.4 Acceptance
You accept these Terms when you:
create a GotYou Account;
select a button or checkbox indicating acceptance;
purchase a GotYou subscription or paid feature;
otherwise access or use the Services after being presented with these Terms.
You must not create an Account or use the Services unless you have read and accepted these Terms.
Where applicable law requires separate, express consent or confirmation for a specific activity, merely accepting these Terms will not replace that separate consent. This may include, for example:
permission to access precise location;
permission to access location while the application is not actively open;
consent to receive optional marketing communications;
acknowledgement of automatic subscription renewal;
consent to immediate performance of a digital service where relevant to statutory withdrawal rights;
consent to process personal data where consent is the applicable legal basis.
1.5 Electronic Contracting
You agree that contracts and communications relating to the Services may be formed, delivered and stored electronically.
Electronic communications may include:
in-app notices;
emails;
App Store notices;
push notifications;
purchase confirmations;
account alerts;
policy-update notices;
documents made available through the GotYou website.
You are responsible for keeping the email address and other contact information associated with your Account accurate and accessible.
You may download, save or print a copy of these Terms. You may request an electronic copy by contacting:
hello@thegotyou.com
1.6 Incorporated Documents
The following documents are incorporated into these Terms where applicable:
the GotYou Privacy Policy;
the GotYou Community Guidelines;
the GotYou Safety Guidelines;
the GotYou Cookie Policy, where applicable;
subscription and purchase information displayed before checkout;
feature-specific rules displayed in the application;
promotional terms;
Apple App Store terms;
Google Play terms;
any mandatory country-specific consumer terms.
These documents must be read together.
If there is a conflict:
mandatory law takes priority;
specific purchase terms take priority for the relevant purchase;
feature-specific terms take priority for the relevant feature;
these general Terms apply in all other cases.
The Privacy Policy explains the purposes, legal bases and conditions under which GotYou processes personal data. The GDPR requires personal-data processing to be lawful, fair, transparent and limited to specified purposes.
1.7 Eligibility to Enter into the Agreement
By accepting these Terms, you represent and warrant that:
you are at least eighteen years old;
you have reached the age of legal majority in your jurisdiction;
you have legal capacity to enter into a binding contract;
you are creating the Account for yourself;
you are not impersonating another person;
you are not legally prohibited from using the Services;
you have not previously been permanently banned from GotYou, unless GotYou has expressly authorised your return;
the information you provide is accurate and not materially misleading;
you will comply with these Terms, the incorporated policies and applicable law.
1.8 Mandatory Rights
Nothing in these Terms is intended to remove or restrict rights that apply to you under mandatory law.
In particular, these Terms do not exclude or restrict:
mandatory consumer-protection rights;
rights under the GDPR;
the right to lodge a complaint with a data-protection authority;
the right to report allegedly illegal content;
statutory remedies for defective digital services;
liability for intentional wrongdoing;
liability for death or personal injury where it cannot lawfully be excluded;
any right that Hungarian or European Union law does not permit a business to waive.
If a provision is incompatible with mandatory law, it will apply only to the maximum extent legally permitted.
1.9 No Guarantee of Continued Eligibility or Availability
Acceptance of these Terms does not guarantee that GotYou will:
approve or maintain your Account;
make every feature available to you;
display your profile to any particular User;
show every potentially eligible profile;
permit you to purchase Premium;
permit you to send a Priority Message;
keep any particular feature available indefinitely.
GotYou may impose reasonable restrictions based on:
safety;
fraud prevention;
moderation;
technical limitations;
geographic availability;
legal requirements;
App Store rules;
compatibility;
testing;
account status;
violations of these Terms.
2. SERVICE PROVIDER AND CONTACT INFORMATION
2.1 Service Provider
The GotYou Services are provided by:
Legal name: Majerszki Nikolett Legal form: Sole proprietor registered in Hungary Trading name: GotYou Registered business address: 3351 Verpelét, Kossuth út 39., Hungary Hungarian tax number: 55861362-1-30 Sole proprietor registration number: [REGISTRATION NUMBER] Country of establishment: Hungary Customer-support email: hello@thegotyou.com Legal-notice email: hello@thegotyou.com Privacy contact email: hello@thegotyou.com
2.2 General Communications
Users may contact GotYou regarding:
technical problems;
account access;
suspected unauthorised access;
subscriptions;
Priority Pack purchases;
refund questions;
content reports;
moderation decisions;
privacy requests;
legal notices;
safety concerns.
Unless another dedicated channel is displayed in the Services, communications should be sent to:
hello@thegotyou.com
2.3 Complaints
A complaint should include sufficient information for GotYou to identify and investigate the matter.
Depending on the issue, this may include:
your full name;
the email address connected to your Account;
your username or profile identifier;
the date of the incident;
a description of the problem;
the relevant transaction or App Store receipt;
screenshots;
the username of another User involved;
the decision or Content being challenged;
the remedy you request.
Do not send unnecessary identity documents, financial information or sensitive personal data unless GotYou specifically requests them through an appropriate method.
2.4 Response and Verification
GotYou may request reasonable information to:
confirm that you control the relevant Account;
prevent unauthorised disclosure;
verify a purchase;
investigate fraud;
assess a safety report;
process a data-protection request;
comply with legal obligations.
GotYou may be unable to act on a request where:
the relevant Account cannot be identified;
the requester cannot reasonably demonstrate authority over the Account;
the request is manifestly unfounded or excessive;
disclosure would adversely affect another person’s rights;
the requested action is prohibited by law;
legally required information is missing.
2.5 Emergency Situations
GotYou is not an emergency service.
Where there is an immediate risk of:
physical harm;
sexual violence;
stalking;
abduction;
self-harm;
exploitation of a minor;
another urgent threat,
contact the appropriate emergency service or law-enforcement authority first.
Sending an email to GotYou does not guarantee immediate review or intervention.
2.6 Notices Concerning Allegedly Illegal Content
Users may report Content or conduct through:
the in-app reporting feature; or
hello@thegotyou.com.
Reports should identify:
the specific Content, profile or communication;
the reason the reporter considers it unlawful;
the location of the Content within the Services, where available;
supporting information;
the reporter’s contact information, where required.
GotYou may remove or restrict Content, suspend an Account, preserve information or take other proportionate action where reasonably justified. EU online-platform rules establish obligations concerning reporting mechanisms, restrictions and certain explanations for moderation decisions. The precise obligations applicable to GotYou may depend on its classification and size.
3. DEFINITIONS
In these Terms, the following expressions have the meanings given below.
3.1 “Account”
“Account” means a registered GotYou user account used to access profile, discovery, communication, safety, subscription and purchase features.
3.2 “App Store”
“App Store” means the third-party application marketplace and payment platform through which GotYou or a paid feature is downloaded or purchased, including:
the Apple App Store;
Google Play.
3.3 “Background Location”
“Background Location” means location information processed while the GotYou application is not visibly active on the User’s screen, where:
the device supports this functionality;
the User has granted the necessary operating-system permission;
the processing is permitted under applicable law.
Background Location is distinct from merely retaining or using the User’s last known location.
3.4 “Content”
“Content” means any information or material made available through GotYou, including:
text;
usernames;
profile descriptions;
photographs;
images;
audio;
video;
preferences;
Likes;
messages;
links;
status indicators;
reports;
recommendations;
system-generated notices.
3.5 “Free User”
“Free User” means a User who does not have an active Premium subscription.
Subject to filters, availability, moderation and technical rules, a Free User may view up to the first 100 eligible profiles made available through Nearby.
3.6 “Incognito Mode”
“Incognito Mode” means a Premium feature that limits the circumstances in which a User’s profile is displayed to other Users, according to the explanation shown in GotYou when the feature is activated.
Incognito Mode does not mean that the User is anonymous to GotYou. It does not prevent:
necessary technical processing;
security logging;
moderation;
fraud detection;
legal disclosure;
processing required to operate the feature.
3.7 “Like”
“Like” means an expression of interest sent to another User through GotYou.
A Like does not:
create a contract between Users;
require the recipient to respond;
guarantee a Match;
guarantee continued profile availability;
give the sender a right to contact the recipient outside the available GotYou features.
3.8 “Match”
“Match” means a connection created under GotYou’s matching functionality, normally after compatible or mutual expressions of interest.
A Match does not imply that GotYou:
verified either User;
recommends an in-person meeting;
guarantees compatibility;
guarantees safety;
guarantees that either User’s stated information is accurate.
3.9 “Nearby”
“Nearby” means GotYou’s location-based profile-discovery feature.
Profiles shown through Nearby may be selected or ordered based on factors including:
location or last known location;
selected filters;
profile preferences;
account activity;
Premium status;
blocking;
moderation;
technical availability;
privacy settings;
safety controls;
other ranking or recommendation parameters.
3.10 “Online Status”
“Online Status” means an indicator intended to show that a User is currently active or was active within a period determined by GotYou.
Online Status:
may be approximate;
may be delayed;
may be affected by technical conditions;
is separate from whether a profile remains visible in Nearby;
must not be treated as proof that the User is currently viewing a particular message or profile.
3.11 “Premium”
“Premium” means GotYou’s paid subscription service.
Premium is currently offered for recurring periods of 30 calendar days, subject to the price and purchase information displayed in the relevant App Store before purchase.
Subject to availability and the specific offer presented at checkout, Premium may include:
access to all eligible profiles made available through Nearby rather than only the first 100;
the ability to see Users who have liked the subscriber;
Viewed Me;
read receipts;
Incognito Mode;
two complimentary Priority Messages provided under the rules in these Terms;
other features accurately displayed before purchase.
3.12 “Priority Message”
“Priority Message” means a limited entitlement allowing a User to send an initial message to an eligible User without first forming a Match.
A Priority Message does not guarantee:
delivery;
notification;
prominent placement;
reading;
response;
acceptance;
continued availability of the recipient’s Account;
formation of a Match.
A recipient may ignore, delete, block or report a Priority Message.
3.13 “Premium Priority Messages”
“Premium Priority Messages” means the two complimentary Priority Messages allocated in connection with the initial activation of Premium, subject to the following principles:
they do not replenish every 30 days;
they do not renew at the start of a subsequent subscription period;
they may be used only while the Premium subscription remains active;
unused Premium Priority Messages are forfeited when Premium ends;
cancelling renewal does not immediately remove them while the paid Premium period remains active;
they expire when the current paid Premium access ends.
The detailed rules will appear in the Premium section of these Terms.
3.14 “Priority Pack”
“Priority Pack” means a one-time in-app purchase currently containing three Priority Messages.
A Priority Pack:
is not a subscription;
does not renew automatically;
remains available until its messages are used, subject to these Terms;
is linked to the purchasing Account;
is non-transferable;
has no cash value;
may be lost where the purchase is refunded, the Account is deleted, or the Account is lawfully terminated.
3.15 “Services”
“Services” has the meaning given in Section 1.1.
3.16 “Subscription Period”
“Subscription Period” means each paid period of Premium access.
Unless a different period is clearly shown before purchase, each Premium Subscription Period lasts 30 calendar days.
3.17 “User Content”
“User Content” means Content submitted, uploaded, transmitted, displayed or otherwise made available by a User, including:
profile text;
profile photographs;
messages;
interests;
preferences;
reports;
feedback;
other material supplied through an Account.
3.18 “Viewed Me”
“Viewed Me” means a Premium feature that may show certain Users who accessed or viewed the subscriber’s profile.
Viewed Me may not include every profile view and may be affected by:
privacy settings;
Incognito Mode;
blocking;
deleted Accounts;
technical limitations;
safety or moderation measures;
the time period covered by the feature.
Folytatom az előző dokumentumot a 4. Eligibility and Age Restrictions, majd az 5. Account Registration and Security fejezettel. Az életkor-ellenőrzésre vonatkozó részeket úgy fogalmazom meg, hogy a GotYou kizárólag 18 éven felüliek számára legyen használható; ez szigorúbb belső jogosultsági szabály lehet annál az életkornál, amelyhez a GDPR bizonyos adatkezelési hozzájárulási szabályokat köt.
4. ELIGIBILITY AND AGE RESTRICTIONS
4.1 Adults-Only Service
GotYou is an adults-only dating and social discovery service.
You may create an Account or use any part of the Services only if:
you are at least eighteen years old;
you have reached the age of legal majority in the country or territory in which you reside, if that age is higher than eighteen;
you have full legal capacity to enter into these Terms;
your use of the Services is not prohibited by applicable law;
you satisfy all other eligibility requirements set out in these Terms.
No person under eighteen years of age is permitted to:
create or operate a GotYou Account;
access the Services through another person’s Account;
appear as the subject of a GotYou profile;
use GotYou with the permission or supervision of a parent, guardian or other adult;
purchase or use Premium, Priority Packs or any other paid feature;
participate in communications or interactions arranged through GotYou.
Parental or guardian consent does not make a person under eighteen eligible to use GotYou.
4.2 Representation Concerning Age and Identity
By creating an Account, you represent and warrant that:
the date of birth you provide is complete and accurate;
you are not under eighteen years of age;
you are not misrepresenting your age in order to gain access to the Services;
you are creating and using the Account for yourself;
you will not permit a minor to access or use the Services through your device, login credentials or Account;
you will not knowingly facilitate access to GotYou by a minor;
you will immediately report any Account that you reasonably suspect belongs to or is being used by a minor.
Providing a false date of birth, using another person’s identity or assisting a minor in accessing GotYou constitutes a serious breach of these Terms.
4.3 No Accounts for or on Behalf of Minors
You must not:
create an Account for a minor;
create an Account jointly with a minor;
allow a minor to appear as a co-user of your Account;
lend, share or transfer your Account to a minor;
direct a minor to communicate with another User through GotYou;
use GotYou to seek, contact, recruit, groom or exploit a minor.
Any Account created for or used by a minor may be immediately suspended or permanently terminated.
4.4 Age-Assurance and Verification Measures
GotYou may use reasonable and proportionate measures to assess whether a User satisfies the minimum-age requirement.
These measures may include:
requiring the User to provide a date of birth;
comparing information supplied at different stages of registration;
reviewing profile photographs and profile text;
using automated indicators designed to identify possible underage use;
requesting a selfie or video-based verification;
requesting proof of age or identity;
using a third-party age-assurance or identity-verification provider;
requesting additional information where a report or inconsistency raises concern;
conducting manual review by an authorised member of the GotYou moderation or support team.
The use of an age-assurance measure does not mean that GotYou guarantees the identity or age of every User.
Age-verification and identity-verification systems may be incomplete, inaccurate, unavailable in certain territories or capable of being circumvented. Users remain responsible for exercising independent judgment when interacting with others.
4.5 Verification Documents
Where GotYou reasonably requests proof of age or identity, the User must provide accurate and authentic information within the period stated in the request.
GotYou may request, where lawful and proportionate:
a government-issued identity document;
a photograph or video showing the User;
confirmation through a trusted verification provider;
another form of evidence reasonably capable of confirming age or identity.
GotYou may permit the User to redact information that is not reasonably necessary for the verification process.
Verification documents and related information will be processed in accordance with the GotYou Privacy Policy and applicable data-protection law.
A User must not submit:
a forged, altered or stolen document;
another person’s identification;
false verification information;
an image or video depicting another person as though that person were the User.
4.6 Temporary Restriction During Verification
GotYou may temporarily restrict access to some or all Services while an age, identity, security or authenticity review is pending.
During a restriction, GotYou may prevent the User from:
accessing the Account;
appearing in Nearby;
sending Likes or messages;
using Priority Messages;
viewing profiles;
purchasing or using paid features;
changing certain profile or Account information.
A temporary restriction is a protective measure and does not necessarily mean that GotYou has concluded that a violation occurred.
4.7 Failure to Complete Verification
GotYou may suspend or terminate an Account where the User:
fails to complete a reasonably requested verification process;
does not respond within the stated period;
provides insufficient or inconsistent information;
submits information that appears altered, fraudulent or misleading;
refuses verification after GotYou has identified a reasonable age or safety concern.
Where legally and technically possible, GotYou may allow the User to appeal a decision under the procedures described later in these Terms.
4.8 Suspected Underage Users
Where GotYou reasonably suspects that a User is under eighteen, GotYou may, without prior notice where necessary:
hide the User’s profile;
disable communication features;
suspend the Account;
cancel active sessions;
preserve relevant information;
request age verification;
remove Content;
permanently terminate the Account;
report the matter to an appropriate authority or child-safety organisation where required or permitted by law.
GotYou may take action based on:
a User report;
profile information;
photographs;
messages;
verification results;
inconsistent age statements;
technical or behavioural indicators;
information received from a third party;
information received from an authority.
4.9 Images and Content Depicting Minors
Because GotYou is an adults-only dating environment, Users must not upload or display profile Content depicting a person under eighteen.
This restriction applies even where:
the photograph is a childhood image of the User;
the minor is the User’s child, sibling, relative or friend;
the image is non-sexual;
the minor’s parent or guardian consented;
the minor’s face is partly obscured;
the image is intended only to provide personal background.
GotYou may remove such Content to protect minors, reduce ambiguity and maintain an adults-only environment.
GotYou may permit narrowly defined exceptions outside public profiles where required for a legitimate legal or support purpose, but only where expressly requested by GotYou.
4.10 Sexual or Exploitative Content Involving Minors
The following are strictly prohibited:
child sexual abuse material;
sexualised images, illustrations or descriptions involving a minor;
simulated or computer-generated sexual content depicting an apparent minor;
requests for sexual material from a minor;
grooming behaviour;
sexual discussion directed at a known or suspected minor;
links to material exploiting minors;
statements promoting or normalising sexual activity involving minors;
offers to buy, sell, trade or distribute exploitative material;
attempts to arrange contact with a minor for sexual or exploitative purposes.
This prohibition applies regardless of whether the Content is:
real or fictional;
publicly displayed or sent privately;
created by the User or received from another person;
intended as humour, fantasy, role-play or artistic expression.
GotYou may immediately remove the Content, terminate the Account, preserve relevant records and report the matter to competent authorities or specialist child-protection bodies.
4.11 No Guarantee of User Age
Even where GotYou carries out age-assurance or verification checks, GotYou does not warrant that:
every User is at least eighteen;
every date of birth is accurate;
every verification document is genuine;
every Account is used only by the verified person;
no User has circumvented age controls.
You must immediately stop communicating with and report any person whom you know or reasonably suspect to be under eighteen.
4.12 Prohibited Users
You are not eligible to use GotYou if:
you are under eighteen;
you lack legal capacity to accept these Terms;
you are prohibited by applicable law from using the Services;
you are required to register as a sex offender in a jurisdiction where GotYou lawfully excludes such users;
you are subject to a legal order that prohibits the relevant type of communication or contact;
GotYou previously permanently terminated your Account and has not expressly authorised your return;
you are attempting to use GotYou to investigate, monitor or target another person unlawfully;
you are acting on behalf of an organisation for an undisclosed commercial, intelligence, research or enforcement purpose;
your use would expose GotYou or its service providers to sanctions or other legal restrictions.
Any exclusion based on criminal history, registration status or similar information will be applied only where lawful and proportionate.
4.13 Previously Suspended or Terminated Users
You must not evade an Account suspension, restriction or termination by:
creating another Account;
using a different email address or telephone number;
using another person’s device or identity;
changing device identifiers;
accessing another User’s Account;
purchasing a new subscription through another App Store account;
using automated tools or technical means to bypass enforcement.
GotYou may terminate any Account reasonably linked to an attempt to evade enforcement.
4.14 Geographic and Legal Eligibility
Availability of GotYou in an App Store, website or geographic region does not necessarily mean that every User in that location may lawfully use every feature.
You are responsible for complying with laws applicable to you, including laws concerning:
online communications;
dating services;
sexual conduct;
privacy;
recording;
harassment;
sanctions;
commercial solicitation;
location tracking;
disclosure of personal information.
GotYou may limit access in a particular territory where necessary for legal, safety, operational or App Store compliance reasons.
4.15 Continuing Eligibility
You must remain eligible throughout your use of GotYou.
You must stop using the Services and notify GotYou where:
information relevant to your eligibility becomes inaccurate;
a legal restriction prevents your continued use;
your Account is being used by another person;
you no longer have authority to use the payment account connected to a purchase;
GotYou instructs you to stop using the Services.
GotYou may periodically require Users to reconfirm their age, identity, eligibility or acceptance of updated Terms.
5. ACCOUNT REGISTRATION AND SECURITY
5.1 Account Required
Certain Services may be available only after the User creates an Account.
To register, you may be required to provide information such as:
your date of birth;
your name or chosen display name;
your email address;
your telephone number;
login credentials;
profile photographs;
gender or identity information;
dating or discovery preferences;
location permission;
confirmation that you accept these Terms;
other information reasonably necessary to create and operate the Account.
The exact registration fields may change as GotYou develops or as legal, safety and technical requirements evolve.
5.2 One Personal Account
Unless GotYou expressly permits otherwise, each individual may maintain only one personal Account.
You must not:
create multiple Accounts to manipulate profile visibility;
operate several Accounts to contact the same User;
create backup Accounts to evade moderation;
maintain impersonation, testing or promotional Accounts without authorisation;
sell, rent, transfer or share an Account;
use an Account as a group, couple, business or organisation profile unless GotYou expressly supports that Account type.
GotYou may merge, restrict or terminate duplicate or related Accounts.
5.3 Account for Personal Use Only
GotYou Accounts are intended for individual, personal and non-commercial use.
You must not create or use an Account primarily to:
advertise goods or services;
recruit workers, performers, clients or contractors;
promote paid sexual services;
collect market research without permission;
scrape or compile User information;
promote social media accounts for commercial gain;
solicit donations or investments;
generate leads;
conduct political campaigning;
operate a dating agency;
impersonate a brand, business or public body.
Separate rules may apply if GotYou later introduces authorised business or promotional functionality.
5.4 Accurate Registration Information
You must provide information that is accurate, current and not materially misleading.
You must not:
use another person’s email address or telephone number without authority;
provide a false date of birth;
misrepresent your identity;
falsely claim verification;
present another person as yourself;
use photographs that materially misrepresent your current identity;
conceal that an Account is being operated by another person;
misstate your location through unauthorised technical manipulation;
provide payment information you are not authorised to use.
You must promptly update information where it changes.
5.5 Display Names and Usernames
GotYou may allow you to select a display name, username or other identifier.
A display name or username must not:
impersonate another person or organisation;
falsely imply affiliation with GotYou;
infringe a trademark or other legal right;
contain threats, hate speech or unlawful material;
expose another person’s private information;
be used to harass or mislead;
contain advertising or contact details where prohibited;
suggest that a minor is using the Account;
be technically disruptive or deceptive.
GotYou may reject, alter, reserve or require you to change a display name or username where reasonably necessary.
No User acquires ownership of a username or other Account identifier.
5.6 Registration Methods
GotYou may permit registration or login through:
email and password;
telephone number and verification code;
Apple sign-in;
Google sign-in;
another third-party authentication provider;
another method made available in the application.
Where you use a third-party login provider, your use of that provider is also subject to its terms and privacy practices.
GotYou is not responsible for interruption caused by the suspension, closure or failure of a third-party login account.
5.7 Verification Codes
Where GotYou sends a one-time code or verification link:
the code or link is confidential;
you must not share it with another person;
GotYou staff will not ask you to disclose a password or one-time login code through an unsolicited message;
you must contact GotYou promptly if you receive an unexpected verification request;
use of a valid code may be treated as evidence that the person had access to the relevant email address or telephone number, but is not conclusive proof of identity.
GotYou may limit repeated verification attempts to prevent fraud, abuse or automated attacks.
5.8 Password Requirements
Where a password is used, you must:
select a strong and unique password;
avoid reusing a password used for another service;
keep the password confidential;
not store the password in an insecure location;
change the password promptly if compromise is suspected;
use any available security feature that GotYou reasonably recommends.
You are responsible for activity carried out through your Account to the extent permitted by law, except where the activity resulted from a security failure for which GotYou is legally responsible.
5.9 Account Confidentiality
You must not disclose or provide access to:
your password;
one-time codes;
recovery links;
authentication tokens;
device sessions;
payment-account credentials;
other information capable of granting access to your Account.
You must not knowingly allow another person to operate your Account.
Account sharing may create safety, consent, fraud and privacy risks and is prohibited.
5.10 Unauthorised Access
You must notify GotYou without undue delay at hello@thegotyou.com if you believe that:
another person accessed your Account;
your password or login method was compromised;
your telephone number or email address was taken over;
an unauthorised purchase occurred;
your profile was altered without permission;
messages were sent without your knowledge;
your device containing an active GotYou session was lost or stolen.
GotYou may temporarily suspend the Account while investigating.
5.11 Security Actions by GotYou
To protect Users and the Services, GotYou may:
require password reset;
invalidate active sessions;
require reauthentication;
request identity or ownership verification;
temporarily restrict Account access;
disable certain features;
block suspicious login attempts;
limit requests from particular devices or networks;
investigate unusual activity;
delay a purchase or Account change;
notify the User of suspected compromise.
These measures may be taken without prior notice where immediate action is reasonably necessary.
5.12 Device and Session Security
You are responsible for maintaining reasonable security of the devices through which you access GotYou.
You should:
use device locking;
keep operating-system software updated;
avoid using modified or compromised devices;
log out before allowing another person to use the device;
review available device and app permissions;
remove GotYou access before disposing of or transferring a device.
GotYou does not guarantee that use on a rooted, jailbroken, emulated or otherwise modified device will be secure or supported.
5.13 Account Recovery
GotYou may provide an Account-recovery process where a User loses access to an email address, telephone number, login provider or device.
Recovery may require:
proof of access to a previous login method;
purchase records;
identity verification;
Account information;
profile photographs;
device or session information;
other evidence reasonably necessary to establish Account control.
GotYou may refuse or delay recovery where ownership cannot be established with sufficient confidence.
GotYou is not required to transfer an Account merely because a requester knows publicly visible profile information.
5.14 Changes to Account Information
You may be able to change certain Account information through the application.
GotYou may restrict changes to sensitive information, including:
date of birth;
verified identity information;
primary email address;
telephone number;
country;
subscription ownership;
verification status.
Restrictions may be used to prevent fraud, identity switching, age circumvention or Account resale.
Where a date of birth was entered incorrectly, GotYou may require verification before correcting it.
5.15 Profile Authenticity
Your profile must reasonably represent you.
You must not:
impersonate another person;
use only photographs of another person;
use synthetic, heavily manipulated or AI-generated imagery in a manner that falsely represents your physical identity;
falsely claim to be a celebrity, public official or representative of GotYou;
conceal that the person shown in the profile is not the Account holder;
create a deceptive fictional persona;
misrepresent your identity for fraud, coercion, harassment or data collection.
GotYou may require a current photograph or verification to assess profile authenticity.
Stylised, edited or AI-assisted Content may be permitted where it does not materially mislead other Users and otherwise complies with the Community Guidelines.
5.16 Profile Photographs
Any photograph used on your profile must:
be lawfully possessed or used by you;
comply with these Terms and the Community Guidelines;
not depict a minor;
not infringe another person’s privacy or intellectual-property rights;
not falsely represent another person as the Account holder;
not disclose highly sensitive information about another person without permission;
not contain prohibited sexual, violent, hateful or illegal Content.
GotYou may crop, compress, resize or technically format photographs for display.
GotYou may use automated and manual tools to review photographs for safety, authenticity and policy compliance.
5.17 Telephone Numbers and Reassigned Numbers
Where your Account is linked to a telephone number, you must keep control of that number.
If you stop using the number, you should update your Account promptly.
Telephone numbers may be reassigned by telecommunications providers. GotYou is not responsible where another person receives a number previously associated with your Account, except to the extent that applicable law imposes responsibility on GotYou.
GotYou may require additional verification before allowing access through a reassigned or recently changed number.
5.18 Email Addresses
You must maintain access to the email address linked to your Account.
GotYou may send essential service communications to that address, including:
security alerts;
changes to these Terms;
purchase information;
moderation notices;
privacy communications;
Account-recovery messages;
legal notices.
Transactional and legally required communications may be sent even where you have opted out of marketing messages.
5.19 App Store Account
Purchases may be linked to the Apple App Store or Google Play account used to complete the transaction.
You are responsible for:
maintaining control of the App Store account;
reviewing purchase confirmations;
managing subscription renewal;
cancelling the subscription through the applicable platform;
protecting the payment method linked to that platform.
Deleting the GotYou application, logging out or deleting your GotYou Account may not automatically cancel an App Store subscription.
Detailed payment and cancellation rules will be set out in the paid-services sections of these Terms.
5.20 No Transfer of Accounts or Purchases
Accounts, Premium access, Priority Messages and Priority Packs are personal to the User and may not be:
sold;
assigned;
transferred;
gifted;
exchanged;
sublicensed;
combined with another Account;
converted into cash;
used as payment;
moved between Apple and Google accounts, unless GotYou expressly supports that functionality.
A change of device does not necessarily transfer purchases unless the relevant App Store and GotYou systems recognise the same authorised Account.
5.21 Automated Access and Account Creation
You must not use scripts, bots, emulators, automated systems or bulk-registration methods to:
create Accounts;
log in;
send Likes or messages;
view profiles;
purchase or consume entitlements;
collect information;
manipulate rankings or activity indicators;
evade technical restrictions.
GotYou may apply rate limits, device limits, anti-bot checks and other technical protections.
5.22 Account Inactivity
GotYou may classify an Account as inactive where it has not been used for a specified period.
Subject to applicable law and the Privacy Policy, GotYou may:
reduce the profile’s visibility;
stop displaying an Online or recent-activity indicator;
request reauthentication;
archive certain Account information;
notify the User before deletion;
delete or anonymise inactive Accounts after an appropriate period.
The specific inactivity and retention periods must be stated in the Privacy Policy or otherwise communicated where required by law.
Premium subscriptions are not automatically cancelled merely because the User stops opening the application.
5.23 Account Deletion by the User
A User may request deletion through:
the in-app Account-deletion function, where available; or
hello@thegotyou.com, subject to reasonable verification.
Deleting an Account may result in:
removal of the profile from discovery;
loss of Matches, messages and profile information;
loss of unused Premium Priority Messages;
loss of unused Priority Pack entitlements, subject to mandatory law and the applicable purchase terms;
inability to restore the Account;
retention of limited records where required for legal, safety, fraud-prevention or accounting purposes.
Account deletion does not necessarily cancel an App Store subscription. The User must separately cancel any active subscription through the Apple App Store or Google Play.
5.24 Suspension and Termination
GotYou may restrict, suspend or terminate an Account where reasonably necessary because of:
breach of these Terms;
breach of the Community Guidelines;
suspected underage use;
fraud or payment abuse;
identity deception;
harassment or safety concerns;
unauthorised access;
evasion of a previous restriction;
legal requirements;
risk to Users or the integrity of the Services.
The detailed enforcement, notice and appeal provisions will be set out in later sections.
5.25 No Ownership of the Account
Your Account provides a limited contractual right to access the Services in accordance with these Terms.
You do not own:
the Account;
the username;
the profile identifier;
the matching history;
the technical record of Likes;
the Online Status;
the arrangement or ranking of profiles;
any GotYou software or feature.
You retain the rights you lawfully hold in your User Content, subject to the licence granted to GotYou under these Terms.
5.26 Account Availability
GotYou does not guarantee uninterrupted access to any Account.
Access may be affected by:
maintenance;
outages;
network conditions;
App Store availability;
device compatibility;
security measures;
moderation;
legal restrictions;
updates;
discontinuation of a feature;
circumstances outside GotYou’s reasonable control.
Nothing in this Section limits any mandatory statutory remedy available for failure to supply a digital service in conformity with applicable consumer law.
6. NATURE AND OPERATION OF THE GOTYOU SERVICE
6.1 Nature of the Services
GotYou is an adult dating and social discovery platform designed to help Users discover profiles, express interest in other Users, form Matches and communicate through the features made available in the application. The Services may use information provided by Users, device and location information, selected preferences, Account activity and other relevant signals to determine which profiles are available or displayed.
GotYou provides the technological environment through which Users may discover and communicate with one another. Unless expressly stated otherwise, GotYou is not a party to communications, relationships, meetings, arrangements, transactions or other interactions between Users. The existence of a profile, Like, Match, message or other interaction does not mean that GotYou endorses, verifies, recommends or guarantees the relevant User.
GotYou does not provide matchmaking, relationship, counselling, medical, psychological, sexual-health, background-checking or personal-security services. Any profile recommendation, ordering mechanism, compatibility indication or discovery result is provided only as a feature of the application and must not be interpreted as professional advice or an assurance that two Users are compatible or safe for one another.
6.2 No Guaranteed Outcome
GotYou does not guarantee that use of the Services will result in any minimum number of profile views, Likes, Matches, messages, conversations, dates, relationships or other interactions. A User’s experience may depend on location, population density, selected filters, profile completeness, other Users’ preferences and activity, Account status, device permissions, subscription status, technical availability and safety or moderation measures.
The fact that a Premium User may access more profiles or additional functionality does not guarantee increased interest, engagement, communication or success. Premium grants access to the specific digital features described at the time of purchase; it does not purchase attention, responses or favourable treatment from other Users.
No User is required to Like, Match with, reply to, meet or otherwise interact with another User. A User may withdraw interest, unmatch, block, report or discontinue communication at any time, subject to the functionality available in the application.
6.3 User-Generated Profiles
Profiles and communications are primarily created by Users. GotYou does not routinely verify every statement, photograph, characteristic, preference, location, occupation, relationship status, intention or other piece of information appearing in a profile.
A profile may contain information that is inaccurate, incomplete, outdated, exaggerated or deliberately misleading. Photographs may be old, edited, filtered or otherwise different from the User’s current appearance. Location and activity indicators may be approximate or delayed. Verification features, where available, reduce certain risks but do not establish that all information supplied by the User is accurate.
Users must use independent judgment and appropriate caution before relying on another User’s statements or arranging any interaction outside GotYou.
6.4 Discovery and Recommendation Functionality
GotYou may determine which profiles are eligible to appear in discovery areas and the order in which those profiles are displayed. This determination may take account of factors such as the Users’ locations or last known locations, selected filters, stated interests, discovery preferences, Account activity, profile availability, Premium status, blocking relationships, moderation decisions, privacy settings, technical considerations and measures intended to prevent abuse or improve the relevance and safety of the Services.
GotYou does not promise that discovery results will be strictly chronological, strictly based on distance or comprehensive. Profiles may be omitted, reordered, temporarily unavailable or shown differently to different Users. A profile that satisfies a User’s visible filters may nevertheless be excluded because of another User’s preferences, blocking settings, Account status, safety controls or technical limitations.
Subject to mandatory law, GotYou may refine or modify its discovery and recommendation methods over time. Material changes affecting the nature of a paid feature will be communicated where required.
6.5 Free Nearby Access
A Free User may access up to the first one hundred eligible profiles made available through the Nearby feature after the application of the User’s active filters and the Services’ eligibility, safety, privacy and technical rules.
The one-hundred-profile limit refers to the maximum number of profiles made available through the relevant free Nearby result set. It does not mean that exactly one hundred profiles will always exist or be displayed. Fewer profiles may be available because of the User’s location, filters, the number of active or eligible Users, blocking relationships, privacy preferences, moderation measures or technical circumstances.
GotYou does not guarantee that the one hundred profiles shown to a Free User are the geographically closest one hundred Users. Nearby may use several factors in addition to estimated distance when selecting or ordering profiles.
6.6 Premium Nearby Access
While a Premium subscription is active, a User may access the full set of eligible profiles then made available to that User through Nearby, instead of being limited to the first one hundred profiles available under the free tier.
“Full set” or “all profiles” means all profiles that the GotYou system considers eligible to be shown to that particular Premium User under the applicable filters, preferences, privacy controls, Account statuses, safety measures, blocking relationships and technical conditions. It does not mean every GotYou Account, every person physically nearby or every profile within a particular geographic radius.
A Premium User will not be shown a profile where either User has blocked the other, the profile has been suspended or removed, the profile is outside applicable preferences or filters, the relevant User has restricted visibility, or GotYou has another legitimate reason not to display it.
6.7 Likes and Matches
GotYou may allow a User to send a Like or another expression of interest to an eligible profile. A Match may be formed where the applicable matching conditions are satisfied, normally after compatible or mutual expressions of interest.
The technical conditions for forming a Match may change as the Services develop. GotYou may introduce different reactions, interest indicators or matching methods, provided that the functionality is described accurately within the application.
A Like may become unavailable if the recipient deletes or changes their Account, becomes ineligible, blocks the sender, is removed from the Services or is otherwise no longer available. GotYou does not guarantee that Likes will remain stored or visible indefinitely.
A Match may also disappear where a User unmatches, blocks the other User, deletes their Account, is removed from the Services, or where GotYou takes action for safety, legal or technical reasons.
6.8 Messaging Between Matched Users
Where the relevant feature is available, matched Users may communicate through GotYou’s messaging system. Messages must comply with these Terms and the Community Guidelines, regardless of whether the communication is public or private.
A Match does not constitute consent to receive sexual, abusive, threatening, discriminatory, fraudulent or otherwise prohibited material. Consent to one message, conversation or form of interaction does not imply consent to another.
Users may stop responding, unmatch, block or report another User at any time. Repeatedly attempting to contact a person after that person has indicated that communication is unwanted may constitute harassment and may result in enforcement action.
6.9 Priority Messages
A Priority Message allows an eligible User to send an initial message to another eligible User before a Match has been formed. Priority Messages are intended to provide an additional opportunity to introduce oneself; they do not create any obligation on the recipient.
A recipient may receive, ignore, dismiss, delete, block or report a Priority Message. GotYou does not guarantee that a Priority Message will be delivered immediately, displayed prominently, trigger a notification, be read, receive a response or result in a Match.
GotYou may limit the content, length, frequency, recipient eligibility or delivery of Priority Messages to reduce spam, fraud, harassment or abuse. A Priority Message may be rejected or withheld where the sender or recipient is restricted, blocked, unavailable or ineligible, or where automated or manual safety systems identify a possible policy violation.
6.10 Premium Priority Messages
Upon the initial activation of an eligible Premium subscription, the User receives two complimentary Premium Priority Messages. These two entitlements are provided as part of the initial Premium activation and do not replenish at the beginning of each subsequent thirty-calendar-day renewal period.
Unused Premium Priority Messages may be used only while the Premium subscription remains active. Where the User cancels automatic renewal, the User may continue to use any remaining Premium Priority Messages until the end of the current paid Premium period. Any unused Premium Priority Messages are forfeited when Premium access expires or otherwise ends.
Automatic renewal of an uninterrupted Premium subscription does not provide an additional two Priority Messages. GotYou may apply reasonable measures to prevent a User from repeatedly cancelling, repurchasing or otherwise manipulating Premium activation solely to obtain repeated complimentary entitlements.
The treatment of a genuinely new Premium subscription following a previous expiry may be described in the purchase interface. Unless GotYou expressly states otherwise at the time of purchase, a User should not assume that every reactivation will provide another complimentary allocation.
6.11 Separately Purchased Priority Packs
GotYou may offer a Priority Pack containing three Priority Messages as a one-time in-app purchase. A Priority Pack is not a subscription and does not automatically renew.
Separately purchased Priority Messages remain associated with the purchasing Account until they are used, subject to these Terms, mandatory consumer law, the continued existence of the Account and the continued availability of the relevant feature. They cannot be transferred to another Account, exchanged for money, sold or used as a payment method.
Purchased Priority Messages may be removed where the associated purchase is cancelled, charged back, refunded or determined to be fraudulent. They may also be lost when the User voluntarily deletes the Account or when the Account is lawfully terminated for a serious breach of these Terms, to the extent permitted by applicable law.
Where both purchased Priority Messages and complimentary Premium Priority Messages are available, GotYou may use the complimentary entitlements first so that those with a subscription-dependent expiry are consumed before the separately purchased entitlements.
6.12 Who Liked You
Premium may allow a User to view certain profiles that have sent the User a Like or another qualifying expression of interest.
This feature may not display every historical Like. A Like may cease to appear where the sender withdraws it, blocks the recipient, deletes the Account, becomes unavailable, is removed for moderation reasons or no longer satisfies relevant eligibility conditions.
GotYou does not guarantee that every Like shown will remain available for matching or communication.
6.13 Viewed Me
Premium may include a Viewed Me feature showing certain Users who viewed or opened the subscriber’s profile during a period determined by GotYou.
Viewed Me may not include every profile view. Views may be excluded because of privacy settings, Incognito Mode, blocking, Account deletion, moderation, technical limitations or the way a view is technically recorded.
The order or time shown may be approximate. Viewed Me must not be used to harass, monitor or confront another User.
6.14 Read Receipts
Premium may include read receipts indicating that a message has been opened or displayed to the recipient.
A read receipt may be delayed, unavailable or inaccurate because of connectivity, device behaviour, notification previews, caching, synchronisation or other technical factors. It does not prove that the recipient personally read, understood or chose to ignore the message.
The availability of read receipts may also depend on privacy settings, platform limitations or future feature configuration.
6.15 Incognito Mode
Incognito Mode may limit the visibility of a Premium User’s profile according to the description displayed when the feature is activated. For example, the User’s profile may be shown only to Users whom the incognito User has Liked or otherwise chosen to interact with.
The precise operation of Incognito Mode may depend on the current version of GotYou. It does not make the User invisible to GotYou and does not prevent processing required for security, moderation, fraud detection, purchases, legal compliance or operation of the feature.
Incognito Mode may not retroactively remove information already seen, saved or captured by another User.
6.16 Changes to Features
GotYou may add, modify, replace, test, suspend or discontinue features. Changes may be made to improve safety, usability, technical performance, legal compliance or the commercial operation of the Services.
Where a change materially reduces a paid digital service during an active paid period, GotYou will provide any notice, remedy or adjustment required under applicable consumer law. Minor design changes, technical adjustments and changes that do not materially reduce the purchased functionality may be implemented without individual notice.
6.17 Testing and Experimental Features
GotYou may test new features, layouts, ranking systems, prices or functionality with a limited number of Users. Consequently, different Users may temporarily receive different versions of the Services.
Participation in a test does not create a right to continued access to the tested feature. Experimental functionality may be modified or withdrawn at any time, subject to mandatory rights relating to paid features.
6.18 Service Availability
GotYou will use reasonable efforts to make the Services available, but does not guarantee uninterrupted or error-free operation. Access may be affected by maintenance, updates, network failure, device limitations, App Store services, security incidents, legal restrictions or circumstances outside GotYou’s reasonable control.
Temporary unavailability does not automatically entitle a User to compensation. This does not affect any mandatory remedy available where a digital service fails to conform to the applicable contract or consumer-protection requirements.
7. LOCATION DATA, NEARBY AND BACKGROUND LOCATION
7.1 Location-Based Nature of GotYou
GotYou is a location-based dating and social discovery service. Location information is used to support Nearby, determine the geographic relevance of profiles and enable Users to discover other eligible Users in their surrounding area.
Depending on the device, permissions and technical configuration, GotYou may receive precise or approximate location information from the operating system, device sensors, network information or another location service. The Privacy Policy will describe the categories of location data actually processed, the purposes of processing, applicable legal bases, recipients and retention periods.
A User should not enable location access unless the User understands that the Services may use location information to determine profile availability and may make the User’s profile discoverable to other eligible Users.
7.2 Permission to Access Location
GotYou will request device permission before accessing location information where such permission is required by the operating system or applicable law.
The device may offer different permission levels, such as approximate location, precise location, access while using the application or access while the application is operating in the background. The wording and technical effect of these options are controlled partly by Apple, Google and the relevant operating system.
Granting operating-system permission does not replace the privacy information that GotYou is required to provide. Similarly, acceptance of these Terms does not itself constitute consent to every form of location processing where separate consent or permission is legally required.
Users may modify location permissions through their device settings. Restricting or withdrawing permission may reduce accuracy, prevent location updates or make some parts of Nearby unavailable.
7.3 Last Known Location
A User’s profile may remain available in Nearby based on the most recent location obtained by GotYou, even after the User closes the application or ceases to be shown as online.
This means that closing GotYou does not necessarily remove the User’s profile from discovery and does not necessarily erase or immediately invalidate the location previously associated with the Account.
Where GotYou receives a newer permitted location, the newer location may replace or update the previous one for discovery purposes. The Services should not be interpreted as providing real-time tracking of another User, and the position or distance shown may be delayed or approximate.
7.4 Background Location
Where the User expressly grants the necessary device permission and the feature is supported, GotYou may obtain or update location information while the application is not visibly open on the screen.
Background Location may be used to keep the User’s Nearby position reasonably current and to allow the profile to remain geographically relevant to other Users. Background processing may occur intermittently rather than continuously, and its frequency may depend on the operating system, device settings, battery-management rules, connectivity, movement, technical configuration and other factors outside GotYou’s control.
GotYou does not guarantee that Background Location will update at any particular interval or that it will always reflect the User’s exact current position.
7.5 Profile Visibility While Offline
A profile may remain visible and discoverable to other Users while the Account holder is not actively using GotYou. Visibility may be based on the last known location or, where the required permission has been granted, a location received through background processing.
The appearance of a profile in Nearby does not mean that the User is currently online, is currently located at the precise displayed distance, has recently opened GotYou or is available to communicate or meet.
Users should not treat profile visibility as evidence of another person’s real-time presence or activity.
7.6 Online Status Is Separate from Location Visibility
GotYou may separately display an Online Status or recent-activity indicator. Online Status reflects application activity according to GotYou’s then-current technical rules and is distinct from the User’s visibility in Nearby.
A User may therefore appear in Nearby without being shown as online. Conversely, a User may appear online while their displayed distance or location remains based on an earlier or approximate location update.
Online Status may be delayed or inaccurate and must not be relied upon for surveillance, confrontation or assumptions about another User’s conduct.
7.7 Approximate Distances
Where GotYou displays a distance or relative geographic indication, the information is an estimate rather than a verified real-time measurement. Distances may be rounded, delayed, deliberately reduced in precision or otherwise modified to protect privacy and safety.
Displayed distance may be affected by GPS accuracy, network location, device configuration, urban density, movement, location permissions, stale location data or technical error.
GotYou may elect not to show exact distances and may use broad distance ranges or another privacy-protective representation.
7.8 No Map or Tracking Guarantee
GotYou is not intended to function as a real-time tracking, navigation or emergency-location service. Users must not use the Services to determine another person’s exact home, workplace, movement pattern or current physical position.
No User is authorised to combine GotYou information with external data, multiple Accounts, repeated observations or technical methods for the purpose of identifying, tracking, stalking or surveilling another User.
Attempting to triangulate or infer another User’s precise location may result in immediate suspension or termination.
7.9 Location Manipulation
Users must not manipulate, falsify or spoof location information through unauthorised software, modified devices, emulators, virtual private systems or other technical means for the purpose of deceiving Users, evading restrictions, committing fraud or interfering with the Services.
GotYou may permit an authorised location-changing or travel feature if such a feature is expressly made available. Use of an authorised feature must comply with the description and limitations displayed in the application.
GotYou may restrict or terminate Accounts associated with deceptive location manipulation.
7.10 Safety and Sensitive Locations
Users should exercise particular caution when using GotYou at or near a private residence, workplace, medical facility, place of worship, shelter, military facility or another sensitive location.
A User should avoid disclosing an exact home address or other information that would allow strangers to identify a private location. Location-based discovery may create additional risk in small communities or jurisdictions where dating activity, sexual orientation, gender identity or consensual adult relationships may expose a person to legal or personal danger.
GotYou may reduce location precision, delay updates or limit location-related functionality where reasonably necessary for safety or legal compliance.
7.11 Blocking and Location Visibility
When a User blocks another User, GotYou will seek to prevent the blocked Accounts from discovering or communicating with one another through the relevant features.
Blocking does not guarantee that the blocked person cannot identify the User through another Account, external information, screenshots, prior knowledge or offline circumstances.
A User who faces an immediate safety risk should contact the relevant emergency or law-enforcement service and should not rely solely on blocking.
7.12 Location Retention
GotYou will retain location information only for as long as reasonably necessary for the purposes described in the Privacy Policy, subject to legal, security, fraud-prevention and technical requirements.
The precise retention rule must reflect the actual system architecture. If GotYou stores only the most recent usable location for Nearby, the Privacy Policy should state that earlier operational locations are ordinarily replaced by later updates rather than retained as a continuous movement history. If any location history, analytics record, security log or backup copy is retained, its purpose and applicable retention period must be separately identified.
GotYou must not describe its system as storing only the latest location unless this is technically accurate across its production databases, analytics systems, logs, service providers and backups.
7.13 Account Deletion and Location Data
When a User deletes an Account, GotYou will remove or de-identify operational location information in accordance with the Privacy Policy and applicable law.
Limited information may be retained where reasonably necessary to comply with legal obligations, resolve disputes, prevent fraud, enforce these Terms, protect Users or maintain secure backups. Any such retention must be limited to a defined and lawful purpose.
Deleting the application from a device does not itself delete the Account or the location information associated with it.
7.14 Third-Party Location Services
Location functionality may rely on services, software or infrastructure supplied by Apple, Google, mapping providers, cloud-service providers or other processors.
Those third parties may process device or technical information under their own terms or under data-processing arrangements with GotYou. The Privacy Policy will identify relevant categories of recipients and, where required, specific providers.
GotYou is not responsible for the independent privacy practices of Apple, Google or another provider acting under its own purposes and terms.
7.15 Accuracy and User Responsibility
Users acknowledge that location information may be inaccurate, delayed, unavailable or misleading. A User must not rely on GotYou location information to make urgent safety decisions or determine that another person is definitely present at a particular location.
Before arranging an in-person meeting, Users should independently confirm the meeting place and take appropriate safety precautions.
7.16 Changes to Location Settings
A User may change device permissions at any time through the operating system. Depending on the permission selected, GotYou may continue using an already obtained last known location until it is updated, deleted, rendered inactive or no longer retained under the applicable retention policy.
Withdrawing Background Location permission may stop future background updates but may not automatically remove the profile from Nearby. The User may need to change profile visibility settings, disable discovery or delete the Account if the User no longer wishes to appear through location-based discovery.
7.17 Transparency and Privacy Information
More detailed information about the processing of location data will be provided in the GotYou Privacy Policy, including the categories of data processed, the purposes and legal bases of processing, the recipients or categories of recipients, applicable retention periods, international transfers and the User’s data-protection rights.
The Privacy Policy and the application’s permission screens must accurately reflect the final technical implementation. The GDPR requires personal data to be processed lawfully, fairly and transparently and limits collection and retention to what is necessary for specified purposes.
8. ONLINE STATUS, LIKES, MATCHES AND MESSAGING
8.1 Online Status
GotYou may display an indicator intended to inform other Users that a User is currently active on the Services or has recently been active. Online Status is provided solely as a convenience feature and is based on technical criteria determined by GotYou from time to time.
Online Status is not a guarantee that a User is actively using the application, viewing a particular screen, reading messages, or immediately available to communicate. The indicator may be delayed, temporarily unavailable or technically inaccurate due to network conditions, device settings, operating system behaviour, background processing limitations or other factors outside GotYou's reasonable control.
Users acknowledge that Online Status should not be relied upon when making assumptions regarding another User's location, availability or willingness to communicate.
8.2 Recently Active Indicators
Where GotYou displays a "Recently Active" or similar indicator, such information represents only an approximate indication of previous activity and does not necessarily correspond to the precise time at which a User last opened or interacted with the application.
For privacy, safety and technical reasons, GotYou may intentionally delay, generalise or otherwise modify activity indicators.
GotYou reserves the right to change, suspend or discontinue activity indicators at any time.
8.3 Likes
The Services allow Users to express interest in another User through the Like feature.
A Like represents only the sender's interest at the time it is sent. It does not create any contractual relationship between Users and does not require the recipient to respond, communicate or form a Match.
A Like may become unavailable if:
either User deletes their Account;
either User blocks the other;
either Account is suspended or terminated;
the Like is withdrawn;
the relevant feature changes;
technical issues prevent continued availability.
Users acquire no ownership rights in Likes or Like history.
8.4 Who Liked You
Premium Users may receive access to the "Who Liked You" feature.
This feature is intended to display eligible Users who have previously expressed interest in the Premium User.
GotYou does not guarantee that every Like ever received will remain visible. Profiles may disappear from the feature because another User:
unmatched;
blocked the Premium User;
deleted their Account;
lost eligibility;
was suspended;
changed applicable privacy settings;
became unavailable for another lawful reason.
The absence of a profile from the "Who Liked You" feature should not be interpreted as evidence that a Like never existed.
8.5 Matches
A Match is created when the conditions established by GotYou's matching system are satisfied.
Unless otherwise stated within the application, this generally occurs after mutual expressions of interest.
GotYou reserves the right to modify matching logic as the Services evolve, provided that paid features continue to function substantially as described at the time of purchase.
Users acknowledge that Matches are generated automatically by software based upon technical criteria and do not represent any endorsement, recommendation or approval by GotYou.
8.6 Unmatching
Either User may remove a Match at any time.
After a Match has been removed:
communication between the Users may cease;
previous messages may become unavailable;
certain profile information may no longer be accessible;
future communication may require a new Match or another available feature.
An Unmatch is permanent unless the Services later permit a new Match.
Users must not repeatedly attempt to recreate unwanted Matches through multiple Accounts or other means.
8.7 Blocking Users
Users may block another User at any time.
Blocking generally prevents future communication between the relevant Accounts and may remove existing Matches, messages and profile visibility.
Blocking is intended as a safety feature.
However, Users acknowledge that blocking cannot guarantee complete separation because another individual may:
create another Account;
use another person's device;
use another identity;
view screenshots previously taken;
encounter the User outside the Services.
Users experiencing harassment or threats should contact the appropriate authorities where necessary.
8.8 Messaging
Messaging functionality is provided solely to facilitate communication between eligible Users.
Users remain solely responsible for every message they send through GotYou.
Messages must comply with these Terms, the Community Guidelines and all applicable law.
Users must not assume that communications within the application are confidential against the recipient.
Recipients may:
retain messages;
take screenshots;
report conversations;
use messages in legal proceedings where permitted by law.
8.9 No Obligation to Respond
No User is obligated to:
reply to a message;
continue a conversation;
maintain a Match;
accept a Like;
accept a Priority Message;
arrange a meeting;
provide personal information.
Silence or non-response must not be interpreted as consent.
Repeated unwanted communication may constitute harassment.
8.10 Priority Messages
Subject to availability, GotYou permits eligible Users to send a Priority Message before a Match exists.
Priority Messages are intended solely to allow an initial introduction.
They do not provide priority treatment by another User and do not guarantee:
delivery;
visibility;
reading;
response;
continued profile availability;
formation of a Match.
Recipients remain free to ignore, delete, report or block Priority Messages.
GotYou may implement spam-prevention systems, message filtering, delivery limits, moderation or automated review where reasonably necessary to protect Users.
8.11 Complimentary Premium Priority Messages
A User who activates Premium receives two complimentary Priority Messages upon the initial activation of the Premium subscription.
These complimentary Priority Messages:
are not renewed every thirty calendar days;
are not replenished when the subscription automatically renews;
remain available only while Premium remains active;
expire automatically when Premium access ends;
cannot be exchanged for cash or another benefit.
Where a Premium subscription expires before all complimentary Priority Messages have been used, any remaining complimentary Priority Messages are forfeited.
8.12 Purchased Priority Packs
Users may separately purchase a Priority Pack through an in-app purchase.
Unless otherwise indicated within the application, each Priority Pack currently contains three Priority Messages.
Priority Packs are one-time purchases.
They do not automatically renew.
Purchased Priority Messages remain associated with the purchasing Account until consumed, unless:
the purchase is refunded;
the purchase is reversed;
the Account is deleted;
the Account is terminated for violation of these Terms;
mandatory law requires another outcome.
Priority Messages obtained through a Priority Pack may not be transferred to another User or another Account.
8.13 Message Moderation
GotYou may use automated systems and human review to detect spam, fraud, illegal content, child exploitation, malware, scams, abusive behaviour and other violations of these Terms.
Review may occur before, during or after message delivery where reasonably necessary for:
platform security;
fraud prevention;
legal compliance;
investigation of reports;
protection of Users.
Nothing in this Section means that GotYou routinely reads every private message.
8.14 Prohibited Communications
Users must not use messaging features to:
harass another User;
threaten violence;
blackmail;
extort;
impersonate another person;
commit fraud;
request payment outside authorised features;
distribute malware;
send unsolicited advertising;
promote escort services;
promote illegal drugs;
facilitate criminal conduct;
distribute intimate images without consent;
share another person's confidential information;
circumvent previous blocking decisions.
Serious violations may result in immediate suspension or permanent termination.
8.15 Meetings Between Users
GotYou does not organise, supervise or monitor meetings between Users.
Any meeting arranged through the Services is undertaken entirely at the Users' own risk.
Users should:
meet in public places;
inform a trusted person;
avoid sharing unnecessary personal information;
exercise appropriate caution;
leave immediately if they feel unsafe.
GotYou accepts no responsibility for conduct occurring outside the Services except where liability cannot lawfully be excluded.
9. PREMIUM SUBSCRIPTION AND AUTOMATIC RENEWAL
9.1 Premium Subscription
GotYou offers an optional Premium subscription providing additional digital features beyond those available to Free Users.
Premium is entirely optional.
The ability to use GotYou does not depend upon purchasing Premium.
Premium currently provides access to additional features including, where available:
access to all eligible Nearby profiles rather than only the first one hundred;
Who Liked You;
Viewed Me;
Read Receipts;
Incognito Mode;
two complimentary Premium Priority Messages upon initial activation;
other features accurately described within the purchase interface.
Premium benefits apply only while the subscription remains active.
9.2 Subscription Period
Unless another duration is expressly displayed before purchase, Premium subscriptions are sold in recurring periods of 30 calendar days.
The subscription begins when the purchase has been successfully processed through the applicable App Store.
9.3 Automatic Renewal
Premium automatically renews at the end of each Subscription Period unless cancelled through the User's Apple App Store or Google Play subscription settings before the renewal is processed.
By purchasing Premium, the User authorises the applicable App Store to charge the payment method associated with the User's App Store account for each renewal in accordance with the App Store's billing procedures.
GotYou does not independently process recurring card payments for in-app subscriptions.
9.4 Cancelling Premium
A User may cancel Premium at any time through the subscription management tools provided by the applicable App Store.
Cancellation prevents future renewals but does not immediately terminate the active Subscription Period.
The User will continue receiving Premium benefits until the end of the current paid Subscription Period.
Deleting the GotYou application, logging out or deleting a GotYou Account does not necessarily cancel the App Store subscription.
The User remains responsible for cancelling the subscription through the relevant App Store.
9.5 Changes to Premium Features
GotYou may improve, replace or update Premium functionality during an active subscription where such changes do not materially reduce the value of the purchased digital service.
If a material reduction becomes necessary, GotYou will provide any notice or remedy required by applicable consumer law.
9.6 Pricing
Premium pricing is displayed before purchase through the applicable App Store.
Prices may differ depending upon:
country;
currency;
taxes;
promotional offers;
App Store policies;
subscription offers.
The price displayed before purchase controls that transaction.
10. PAYMENTS, PREMIUM SUBSCRIPTIONS, PRIORITY PACKS AND REFUNDS
10.1 Paid Services
Certain features of GotYou are available only upon payment. Paid Services currently include Premium subscriptions, Priority Packs and any other digital products or services that GotYou may introduce from time to time.
All purchases are optional. Users may continue using the free version of GotYou without purchasing any Paid Service, subject to the limitations applicable to Free Users.
Paid Services provide access only to the specific digital features described at the time of purchase. They do not guarantee any particular outcome, including profile visibility, Likes, Matches, conversations, dates, relationships or responses from other Users.
10.2 Purchase Process
Premium subscriptions and Priority Packs are purchased exclusively through the payment systems provided by the relevant application marketplace, including the Apple App Store and Google Play.
When a User initiates a purchase, the payment transaction is processed by the applicable App Store. GotYou does not receive or store the User's complete payment card details and does not independently process card payments for in-app purchases.
Before confirming a purchase, the User will be shown the applicable price, currency, subscription period (where applicable) and any taxes required by law.
The User is responsible for reviewing this information before completing the purchase.
10.3 Prices
All prices displayed within the application are subject to change.
Price changes do not affect a purchase that has already been completed. Any change in the renewal price of a recurring subscription will be handled in accordance with the policies of the applicable App Store and any mandatory legal requirements.
Prices may differ depending upon factors including the User's country or region, currency, local taxes, exchange rates, promotional campaigns, introductory offers, App Store pricing rules or other commercial considerations.
Unless expressly stated otherwise, prices displayed within the application include applicable taxes where required by law.
10.4 Premium Subscription
Premium is a recurring subscription currently offered in periods of thirty (30) calendar days.
Premium remains active from the successful completion of the purchase until the expiration of the applicable Subscription Period, unless it is terminated earlier in accordance with these Terms or applicable law.
While Premium remains active, the User may access the Premium features made available within the application at that time.
GotYou may introduce additional Premium features, discontinue existing features or modify Premium functionality as the Services evolve, provided that any material reduction affecting an active paid subscription is handled in accordance with applicable consumer law.
10.5 Automatic Renewal
Premium subscriptions renew automatically at the end of each Subscription Period unless automatic renewal has been cancelled before the renewal is processed.
Renewal is handled entirely by the applicable App Store.
By purchasing Premium, the User authorises the relevant App Store to charge the payment method associated with the User's App Store account in accordance with that App Store's billing procedures.
GotYou has no control over the timing of App Store billing, payment authorisation, failed payment attempts or renewal processing.
10.6 Cancelling Premium
Users may cancel Premium at any time through the subscription management tools provided by Apple or Google.
Cancellation prevents future automatic renewals but does not immediately terminate the current paid Subscription Period.
The User will continue to receive Premium features until the end of the period that has already been paid for.
After expiration, the Account automatically returns to the Free tier unless another Premium purchase is completed.
Deleting the application, logging out of the application or deleting the User's GotYou Account does not automatically cancel an App Store subscription.
Users remain responsible for cancelling recurring subscriptions through the relevant App Store.
10.7 Complimentary Premium Priority Messages
Upon the initial activation of Premium, GotYou provides two complimentary Priority Messages.
These complimentary Priority Messages form part of the Premium subscription and are not sold separately.
Unless expressly stated otherwise by GotYou, complimentary Premium Priority Messages:
are granted only upon the initial activation of Premium;
do not renew every thirty calendar days;
do not replenish upon automatic renewal;
may be used only while Premium remains active;
expire immediately when Premium access ends.
If a User cancels automatic renewal but continues using Premium until the end of the already-paid Subscription Period, any unused complimentary Priority Messages remain available during that remaining Premium period.
Unused complimentary Priority Messages cannot be converted into cash, account credit or any other digital entitlement.
10.8 Priority Packs
Priority Packs are optional one-time purchases.
Unless otherwise stated at the time of purchase, each Priority Pack currently includes three Priority Messages.
Priority Packs are independent from Premium subscriptions.
Purchasing a Priority Pack does not activate Premium, extend Premium or affect Premium renewal dates.
Likewise, purchasing Premium does not automatically provide a Priority Pack.
Priority Packs do not renew automatically.
10.9 Use of Priority Messages
Priority Messages may only be used through the functionality provided by GotYou.
Priority Messages have no monetary value outside the Services.
Priority Messages may not be:
transferred;
sold;
gifted;
licensed;
traded;
redeemed for cash;
converted into another feature.
A successfully sent Priority Message is considered consumed even if the recipient later:
blocks the sender;
deletes the Account;
fails to respond;
unmatches;
or otherwise becomes unavailable.
10.10 Failed Purchases
A purchase may fail because of:
payment refusal;
expired payment methods;
insufficient funds;
App Store errors;
network interruption;
fraud-prevention systems;
technical failures;
or other circumstances outside GotYou's control.
Where a purchase fails, Premium access or purchased entitlements will not become available until the App Store successfully completes the transaction.
10.11 Fraudulent Transactions
GotYou reserves the right to suspend, restrict or terminate Accounts associated with fraudulent payment activity.
Fraudulent activity may include:
stolen payment methods;
unauthorised purchases;
payment manipulation;
false refund requests;
chargeback abuse;
circumvention of App Store payment systems;
or other dishonest conduct.
Where permitted by law, GotYou may revoke Premium access, Priority Packs and any associated digital entitlements obtained through fraudulent transactions.
10.12 Refunds
Because Premium subscriptions and Priority Packs are digital services delivered through Apple App Store or Google Play, refund requests are generally handled by the applicable App Store in accordance with its own policies and applicable consumer law.
Where GotYou is legally responsible for a refund, GotYou will comply with its obligations under applicable law.
Nothing in these Terms limits any mandatory statutory refund rights that cannot lawfully be excluded.
10.13 No Refunds for Ordinary Use
Except where required by applicable law, Users are not entitled to a refund merely because:
they changed their mind;
they received fewer Likes than expected;
they did not obtain Matches;
another User stopped responding;
another User blocked them;
they were dissatisfied with another User;
they did not fully use their subscription;
they deleted their Account before the Subscription Period expired;
they forgot to cancel automatic renewal;
or they no longer wish to use the Services.
Premium provides access to digital functionality rather than guaranteed social outcomes.
10.14 Chargebacks
If a User initiates a payment dispute or chargeback through a financial institution or payment provider after receiving Premium access or another Paid Service, GotYou may temporarily suspend the associated Account while the transaction is investigated.
Where the chargeback is resolved in favour of GotYou, the User may be required to repay outstanding amounts before access to Paid Services is restored.
Nothing in this Section limits any right a User has to dispute genuinely fraudulent or unauthorised transactions.
10.15 Promotional Offers
From time to time GotYou may offer:
discounts;
free trials;
introductory pricing;
coupon codes;
special promotions;
or other commercial offers.
Unless expressly stated otherwise, promotional offers:
cannot be combined;
have no cash value;
may be withdrawn at any time before acceptance;
are subject to additional promotional terms.
Where a promotion expires, the ordinary price displayed at checkout will apply.
10.16 Taxes
Where required by applicable law, taxes may be collected as part of the purchase price.
The applicable App Store may calculate, collect and remit taxes on behalf of GotYou where required by law.
Users remain responsible for any taxes that applicable law requires them personally to pay in connection with their purchases.
10.17 Currency Conversion
Where purchases are displayed or processed in a currency different from the User's local currency, exchange rates and foreign transaction fees may be determined by the applicable App Store, payment provider or financial institution.
GotYou has no control over currency conversion rates or additional banking charges.
10.18 Changes to Paid Services
GotYou may modify the availability, appearance or technical implementation of Paid Services as the application evolves.
Where a modification materially reduces an active Paid Service, GotYou will provide any notice, adjustment or remedy required by applicable consumer protection legislation.
Minor improvements, security updates, interface changes and performance enhancements do not constitute a material reduction of the purchased service.
10.19 App Store Terms
The purchase, renewal, cancellation and billing of Premium subscriptions remain subject to the terms and conditions of the applicable App Store.
If there is any conflict between these Terms and mandatory App Store billing requirements, the mandatory App Store requirements shall prevail to the extent of the conflict.
Nothing in these Terms alters the User's contractual relationship with Apple or Google regarding payment processing.
10.20 Reservation of Rights
GotYou reserves the right to refuse, suspend or cancel any purchase that reasonably appears to involve fraud, technical manipulation, payment abuse or other conduct that threatens the integrity of the Services.
Such action may include suspension of Premium access, removal of purchased entitlements, investigation of the Account and, where appropriate, permanent termination of the User's access to the Services.
11. USER CONTENT AND CONTENT LICENCE
11.1 User Content
The Services allow Users to create, upload, publish, transmit and otherwise make available various forms of content, including profile photographs, profile descriptions, biographies, usernames, messages, interests, preferences, reactions, reports, feedback and any other material submitted through the User's Account (collectively, "User Content").
User Content is created by Users and not by GotYou. Except where expressly stated otherwise, GotYou does not endorse, guarantee or verify the accuracy, completeness, legality or reliability of User Content.
Each User remains solely responsible for all User Content that they submit or make available through the Services.
11.2 Ownership of User Content
Subject to the licence granted in these Terms, Users retain ownership of any intellectual property rights they already possess in their User Content.
Nothing in these Terms transfers ownership of a User's photographs, written text, videos or other original works to GotYou.
However, because the Services cannot function without processing, storing, displaying and transmitting User Content, the User grants GotYou the licence described in this Section.
11.3 Licence Granted to GotYou
By uploading or otherwise making User Content available through the Services, the User grants GotYou a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, copy, transmit, display, distribute, adapt, resize, crop, compress, translate, technically modify and otherwise process that User Content solely for the purpose of operating, maintaining, improving, securing and promoting the Services.
This licence permits GotYou to perform activities that are reasonably necessary for the operation of a modern online platform, including:
displaying profile photographs to other eligible Users;
delivering messages;
generating thumbnails and previews;
adapting images for different screen sizes;
storing backup copies;
detecting spam, fraud and abuse;
performing automated safety analysis;
moderating content;
resolving technical issues;
enforcing these Terms;
complying with legal obligations.
The licence granted under this Section is limited to the operation of the Services and does not transfer ownership of the User's intellectual property.
11.4 Duration of the Licence
The licence granted to GotYou continues for as long as User Content remains available through the Services.
Following deletion of User Content or deletion of an Account, GotYou will cease using the relevant User Content for ordinary operation of the Services within a reasonable period, subject to:
applicable law;
backup systems;
fraud prevention;
security investigations;
legal claims;
regulatory obligations;
technical limitations;
or another legitimate legal basis.
Copies retained for these limited purposes remain subject to these Terms and the Privacy Policy.
11.5 User Responsibility
Users are solely responsible for ensuring that they have all necessary rights, permissions and legal authority to upload their User Content.
By submitting User Content, the User represents and warrants that:
the User owns the Content or has obtained all necessary permissions;
the Content does not infringe another person's copyright, trademark, privacy or other legal rights;
the Content does not violate applicable law;
the Content complies with these Terms and the Community Guidelines.
Users remain legally responsible for any consequences arising from User Content that they submit.
11.6 No Obligation to Publish
Uploading User Content does not oblige GotYou to publish, display or continue displaying that Content.
GotYou may refuse, delay, remove, restrict or disable access to User Content where reasonably necessary to:
protect Users;
enforce these Terms;
comply with legal obligations;
prevent fraud;
maintain technical integrity;
respond to reports;
or improve the quality of the Services.
The removal of User Content does not necessarily imply that the User has violated these Terms.
11.7 Profile Photographs
Profile photographs should accurately represent the User.
A User must not upload photographs that falsely suggest another person's identity or materially mislead other Users regarding the Account holder's appearance.
Minor editing intended to improve image quality is generally acceptable.
However, photographs must not be manipulated to such an extent that they create a false impression of the User's identity, appearance or age.
GotYou may introduce profile verification or authenticity measures intended to reduce impersonation and deceptive editing.
11.8 Artificial Intelligence Generated Content
Users may not use artificial intelligence, image-generation systems or other synthetic media to create profile photographs that falsely represent themselves as a real person different from their actual identity.
AI-assisted editing intended solely to improve lighting, colour balance or image quality may be acceptable provided that it does not materially mislead other Users.
GotYou reserves the right to introduce additional rules governing synthetic or AI-generated content as technology develops.
11.9 Profile Information
Profile descriptions should accurately reflect the User's genuine interests, intentions and characteristics.
Users should not intentionally provide false or misleading information regarding matters including:
their identity;
their age;
their relationship status;
their location;
their profession;
their physical characteristics;
or any other material information likely to influence another User's decision to interact.
Minor exaggeration, humour or personal expression does not necessarily violate this Section, provided that it does not materially deceive other Users.
11.10 Messages
Private messages remain the responsibility of the sender.
Although messages are exchanged privately between Users, they remain subject to these Terms.
GotYou may investigate messages where reasonably necessary to:
respond to User reports;
protect Users;
prevent abuse;
detect spam;
investigate fraud;
comply with applicable law;
or enforce these Terms.
Nothing in this Section requires GotYou to routinely monitor every private conversation.
11.11 User Feedback
Users may voluntarily provide suggestions, comments, ideas or feedback concerning the Services.
Unless otherwise agreed in writing, GotYou may freely use such feedback for any lawful purpose without compensation to the User.
This does not affect the User's ownership of separate copyright or other intellectual property contained within independently protected creative works.
11.12 Publicity
GotYou will not use a User's profile photograph, name or identifiable personal information in external advertising as an endorsement without an appropriate legal basis or the User's consent where required by applicable law.
However, GotYou may display anonymised statistics, aggregated usage information or non-identifiable examples when describing the Services.
11.13 Content Processing
Users acknowledge that operation of the Services requires automated processing of User Content.
Such processing may include:
image resizing;
video compression;
spam detection;
malware scanning;
duplicate detection;
language analysis;
content classification;
safety review;
recommendation systems;
and similar technical processes.
Automated processing does not necessarily involve human review.
11.14 Backup Copies
For operational resilience and disaster recovery purposes, GotYou may temporarily retain backup copies of User Content after the User deletes that Content.
Backup copies are maintained solely for legitimate technical, legal and security purposes and are removed or overwritten in accordance with GotYou's retention policies.
Backup copies are not ordinarily accessible to other Users.
11.15 Third-Party Rights
Users must not upload Content that infringes another person's legal rights.
Examples include copyrighted photographs, stolen images, private conversations, confidential documents, trade secrets, trademarks used in a misleading manner or another person's personal information.
Where GotYou receives a valid legal complaint alleging infringement, GotYou may remove the relevant Content while the matter is investigated.
11.16 Copyright Complaints
A copyright owner or authorised representative who believes that User Content infringes copyright may submit a notice to:
hello@thegotyou.com
The notice should contain sufficient information to identify:
the copyrighted work;
the allegedly infringing material;
the location of the material within the Services;
the complainant's contact information;
and evidence supporting the complaint.
Knowingly submitting false infringement notices may result in legal liability.
11.17 Removal of User Content
Users may remove certain User Content through the application.
Removal from the visible profile does not necessarily result in the immediate deletion of every technical copy.
Limited copies may remain for backup, legal compliance, fraud prevention, dispute resolution or security purposes in accordance with the Privacy Policy.
11.18 Effect of Account Deletion
When an Account is deleted, the associated profile generally becomes unavailable to other Users.
However, certain information may remain where necessary to:
complete ongoing investigations;
comply with legal obligations;
protect other Users;
prevent fraud;
maintain accounting records;
resolve disputes;
or exercise or defend legal claims.
Messages previously delivered to another User may remain available within that recipient's conversation history unless technically removed by GotYou.
11.19 No Compensation
Users are not entitled to compensation merely because their User Content is removed, restricted, hidden, reformatted, compressed or technically modified in accordance with these Terms.
Nothing in this Section limits any mandatory legal remedies available under applicable law.
11.20 Reservation of Rights
GotYou reserves the right to remove, restrict, refuse, disable, review or moderate any User Content where reasonably necessary to protect the Services, comply with applicable law, enforce these Terms or safeguard Users.
Nothing in this Section obliges GotYou to monitor all User Content or to detect every possible violation.
12. PROHIBITED CONDUCT
12.1 General Standard of Conduct
GotYou is intended to provide an environment in which adults may discover, communicate with and meet other adults in a respectful and lawful manner. Every User is expected to behave honestly, responsibly and with appropriate respect for the rights, safety and privacy of others.
By using the Services, the User agrees not to engage in any conduct that could reasonably endanger another User, interfere with the operation of the Services, violate applicable law or undermine the integrity of the GotYou community.
Compliance with these Terms is a continuing condition of access to the Services. A User who violates these Terms may lose access to individual features, have Content removed, have the Account suspended or permanently terminated, or become subject to any other enforcement measure described in these Terms.
12.2 Compliance with Applicable Law
Users must comply with all laws and regulations applicable to their use of the Services.
Nothing within GotYou may be used to facilitate criminal activity or conduct that is otherwise unlawful within the jurisdiction in which the User acts.
A User remains solely responsible for determining whether their use of the Services is lawful in their jurisdiction. The availability of GotYou in a particular country or through a particular application marketplace does not constitute legal advice or a representation that every feature may lawfully be used there.
12.3 Impersonation and False Identity
Users must not impersonate another individual or falsely represent themselves as another person.
Without limitation, a User must not:
create a profile using another person's name or photographs;
pretend to be a public official, celebrity or representative of GotYou;
falsely claim to have been verified by GotYou;
misrepresent their age, identity or legal status;
operate an Account on behalf of another person without express authorisation;
create fictitious identities for fraudulent, deceptive or manipulative purposes.
Role-playing, parody or fictional personas that are likely to mislead other Users regarding the true identity of the Account holder are prohibited.
12.4 Fraudulent and Deceptive Conduct
Users must not engage in any deceptive or dishonest practice through the Services.
Prohibited conduct includes attempting to obtain money, property, financial information, passwords, verification codes or other valuable information by deception.
Users must not:
request banking credentials;
impersonate customer support;
conduct romance scams;
engage in investment fraud;
promote cryptocurrency fraud;
solicit advance payments;
operate pyramid schemes;
distribute phishing links;
create fake emergencies to obtain money;
falsely claim charitable purposes.
Any attempt to defraud another User may result in immediate termination and referral to the appropriate authorities where required or permitted by law.
12.5 Harassment and Abusive Behaviour
Users must treat one another with respect.
Harassment is prohibited regardless of whether it occurs through profile information, messages, usernames, photographs or any other feature of the Services.
Harassing behaviour includes conduct that would reasonably cause another User to feel intimidated, threatened, degraded, humiliated or persistently disturbed.
Examples include repeated unwanted communication after refusal, targeted insults, intimidation, stalking, threats, coercion or encouraging others to harass another User.
The absence of profanity does not necessarily prevent conduct from being considered harassment.
12.6 Threats and Violence
Users must not threaten, encourage or glorify violence against any person.
Any statement that reasonably appears to threaten physical harm may result in immediate enforcement action.
Where GotYou reasonably believes that a credible threat exists, GotYou may preserve relevant information and cooperate with law enforcement or other competent authorities to the extent required or permitted by applicable law.
12.7 Hate Speech and Discrimination
Users must not use the Services to promote hatred, discrimination or violence against individuals or groups based upon legally protected characteristics.
Content that attacks, dehumanises, encourages violence against or promotes exclusion of protected groups may be removed.
Nothing in this Section prevents lawful discussion of social, political, historical or religious topics conducted respectfully and without promoting hatred or discrimination.
12.8 Sexual Exploitation
Although GotYou is a dating platform for adults, the Services must not be used to exploit, coerce or manipulate another person into unwanted sexual activity.
Users must not pressure another User into providing sexual images, engaging in unwanted sexual conversations or participating in sexual activity against their wishes.
Consent may be withdrawn at any time. Continued pressure after consent has been refused or withdrawn may constitute harassment or exploitation.
12.9 Non-Consensual Intimate Content
Users must not upload, distribute, threaten to distribute or request intimate images or videos without the consent of the individual depicted.
This prohibition applies regardless of whether the material was originally obtained with consent.
Threatening to publish intimate material in order to control, intimidate or pressure another User is strictly prohibited.
12.10 Child Safety
GotYou maintains a zero-tolerance policy regarding child sexual exploitation.
Users must not upload, possess, distribute, request or promote any material involving the sexual exploitation of minors.
Users must not attempt to contact, groom or exploit minors through the Services.
Where GotYou becomes aware of such material or conduct, GotYou may immediately remove the relevant Content, permanently terminate the associated Account, preserve evidence where appropriate and report the matter to competent authorities.
12.11 Spam and Unsolicited Communications
Users must not use the Services to distribute spam or unsolicited commercial communications.
Examples include repeatedly sending identical messages, mass messaging, automated messaging, promotional links or unsolicited advertisements.
GotYou may apply automated rate limits, spam detection systems and other technical measures to reduce unwanted communications.
12.12 Commercial Activities
Unless expressly authorised by GotYou, Users may not use the Services primarily for commercial purposes.
Without limitation, Users must not use GotYou to advertise businesses, recruit employees, promote subscription services, sell products, market financial services, recruit customers or direct Users to external commercial platforms.
Reasonable references to personal occupations or interests within a profile are not prohibited where they are not primarily intended as advertising.
12.13 Prostitution and Sexual Services
Users must not use GotYou to advertise, purchase, facilitate or arrange prostitution, escort services or any other unlawful commercial sexual activity.
Profiles whose primary purpose is to promote paid sexual services may be removed without prior notice.
12.14 Illegal Goods and Services
Users must not use the Services to advertise, distribute, purchase or facilitate transactions involving illegal goods or services.
Examples include controlled substances, counterfeit goods, forged documents, stolen property, illegal weapons or any product whose sale is prohibited by applicable law.
12.15 Malware and Technical Abuse
Users must not introduce malware, viruses, ransomware, spyware or other harmful code into the Services.
Users must not interfere with the security, stability or availability of the Services through denial-of-service attacks, vulnerability exploitation, unauthorised penetration testing or any similar activity.
Good-faith security research should be reported privately to GotYou rather than exploited.
12.16 Automated Access
Users must not use bots, scripts, automated software, artificial intelligence agents or similar technologies to create Accounts, scrape data, send messages, manipulate Likes, generate Matches or otherwise interfere with the ordinary operation of the Services.
Reasonable accessibility technologies used solely to assist a disabled User are not prohibited.
12.17 Circumvention
Users must not attempt to circumvent any security measure, moderation decision, feature limitation, subscription restriction or technical protection implemented by GotYou.
This includes creating replacement Accounts following suspension, manipulating device identifiers or attempting to bypass the one hundred-profile limitation applicable to Free Users.
12.18 Data Collection
Users must not systematically collect, scrape, harvest or copy information concerning other Users without their consent.
Information obtained through the Services must not be used to build external databases, facial-recognition systems, marketing lists or similar datasets.
12.19 Reverse Engineering
Except where mandatory law expressly permits otherwise, Users must not reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, algorithms or technical implementation of the Services.
Nothing in this Section limits rights that cannot lawfully be excluded under applicable legislation.
12.20 Interference with the Services
Users must not interfere with the normal operation of GotYou or impose an unreasonable burden upon the infrastructure supporting the Services.
GotYou may limit requests, suspend abusive traffic or implement technical measures necessary to protect platform stability and security.
12.21 Reporting Violations
Users are encouraged to report behaviour that appears to violate these Terms.
Reports should be made honestly and in good faith.
Knowingly submitting false reports in order to harass, silence or disadvantage another User may itself constitute a violation of these Terms.
12.22 Enforcement
Where GotYou reasonably believes that a User has violated these Terms, GotYou may take one or more enforcement actions that are proportionate to the nature and seriousness of the violation.
Such actions may include issuing a warning, removing Content, limiting visibility, restricting features, suspending the Account, permanently terminating the Account, revoking Premium benefits, removing purchased entitlements where permitted by law, preserving relevant information for investigative purposes, or cooperating with competent authorities where required or permitted by law.
The specific enforcement measure selected by GotYou will depend upon factors including the seriousness of the conduct, previous violations, the risk presented to other Users, applicable legal obligations and the availability of less restrictive alternatives.
Nothing in this Section obliges GotYou to apply identical enforcement measures in every case, provided that enforcement decisions are made reasonably, consistently and in accordance with applicable law.
13. CONTENT MODERATION, REPORTING AND ENFORCEMENT
13.1 Purpose of Moderation
To maintain a safe, respectful and lawful environment, GotYou reserves the right to monitor, review, investigate, restrict and moderate activity occurring through the Services where reasonably necessary to protect Users, comply with applicable law, preserve the integrity of the Services or enforce these Terms.
Moderation is intended to reduce abuse, fraud, harassment, impersonation, illegal activity and other conduct that may negatively affect Users or the operation of the platform. While GotYou uses reasonable efforts to identify violations, the Services cannot guarantee that all inappropriate conduct or unlawful Content will be detected or removed.
Nothing in these Terms creates an obligation for GotYou to actively monitor every profile, message or interaction. Moderation activities are carried out using a combination of automated systems, human review and User reports where appropriate.
13.2 Reporting Content or Users
Users are encouraged to report any profile, message, photograph or other Content that they reasonably believe violates these Terms, the Community Guidelines or applicable law.
Reports may be submitted using the reporting tools made available within the application or by contacting:
hello@thegotyou.com
A report should include sufficient information to allow GotYou to understand and investigate the issue. Depending on the circumstances, this may include the identity of the reported User, screenshots, the relevant conversation, the date of the incident or any additional information that assists the investigation.
Submitting a report does not guarantee that enforcement action will be taken. GotYou will assess each report based on the available information and the applicable policies.
13.3 Good Faith Reports
Users should submit reports honestly and only where they genuinely believe a violation has occurred.
Knowingly submitting false, misleading or malicious reports for the purpose of harassing another User, interfering with another Account or obtaining an unfair advantage may itself constitute a violation of these Terms.
Repeated abuse of the reporting system may result in warnings, temporary restrictions or permanent suspension of the reporting User's Account.
13.4 Moderation Methods
GotYou may use various methods to identify potential violations of these Terms.
Depending on the nature of the issue, moderation may involve automated detection technologies, machine-learning systems, keyword analysis, image analysis, behavioural analysis, manual review by authorised personnel, reports submitted by Users or information received from competent authorities.
Automated systems may generate false positives or fail to detect certain violations. Consequently, some moderation decisions may involve additional manual review before a final determination is made.
The use of automated moderation tools does not mean that every User action or communication is continuously monitored.
13.5 Investigations
Where GotYou reasonably suspects that a violation has occurred, GotYou may investigate the relevant Account.
An investigation may include reviewing publicly visible profile information, reports submitted by Users, relevant messages where access is justified, account history, device information, login history, payment records, technical logs or other information reasonably necessary to determine whether these Terms have been violated.
The scope of any investigation will be proportionate to the seriousness of the suspected violation and the information available at the time.
13.6 Temporary Restrictions
While an investigation is ongoing, GotYou may temporarily restrict some or all functionality associated with an Account where reasonably necessary to protect Users or preserve evidence.
Such restrictions may include limiting messaging, preventing profile visibility, disabling purchases, restricting Nearby access, temporarily hiding User Content or suspending access to the Services.
A temporary restriction does not necessarily mean that GotYou has concluded that the User violated these Terms.
13.7 Removal of Content
Where GotYou reasonably determines that User Content violates these Terms, the Community Guidelines or applicable law, GotYou may remove or restrict access to that Content.
Content may also be removed where GotYou reasonably believes that continued availability would create a significant risk to Users, expose GotYou to legal liability, interfere with an investigation or otherwise threaten the integrity of the Services.
Removal of individual Content does not necessarily result in suspension or termination of the associated Account.
13.8 Warnings
For less serious or first-time violations, GotYou may issue a warning before taking stronger enforcement action.
A warning may explain the relevant policy, identify the conduct giving rise to concern and request that the User modify future behaviour.
Nothing in this Section requires GotYou to provide a warning before taking enforcement action where immediate action is reasonably necessary to protect Users, comply with legal obligations or address serious misconduct.
13.9 Account Suspension
Where GotYou reasonably believes that continued access to the Services presents an unacceptable risk, the User's Account may be temporarily suspended.
During a suspension, the User may lose access to some or all features of the Services, including messaging, discovery, Premium features, Priority Messages and profile visibility.
Suspension may continue until the relevant investigation has been completed or until the User has provided information reasonably requested by GotYou.
13.10 Permanent Termination
GotYou may permanently terminate an Account where the User has committed a serious violation of these Terms or repeatedly violated the rules governing the Services.
Permanent termination may be appropriate in cases involving, among other things, child exploitation, credible threats of violence, serious harassment, fraud, impersonation, repeated spam, unlawful commercial activity, payment fraud, repeated attempts to evade moderation or any conduct that creates a significant risk to other Users or the platform.
Where permitted by law, permanently terminated Users may lose access to Premium features, purchased digital entitlements and other functionality associated with the terminated Account.
13.11 Appeals
Where appropriate, GotYou may permit a User to request reconsideration of a moderation decision.
An appeal should explain why the User believes the decision was incorrect and include any information that was not previously available.
Appeals should be submitted within a reasonable time after the User becomes aware of the relevant decision.
The submission of an appeal does not automatically suspend or reverse the original enforcement action.
Following review, GotYou may confirm, modify or reverse the original decision.
13.12 Cooperation with Authorities
Where required or permitted by applicable law, GotYou may cooperate with courts, law enforcement agencies, regulatory authorities or other competent bodies.
Such cooperation may include preserving relevant information, responding to lawful requests, disclosing information where legally required or assisting investigations relating to criminal activity, threats to public safety or other matters recognised by applicable law.
Nothing in this Section authorises disclosure beyond what is required or permitted by applicable law.
13.13 Repeat Violations
Users who repeatedly violate these Terms may become subject to progressively stronger enforcement measures.
In determining the appropriate response, GotYou may consider the nature, seriousness and frequency of previous violations, the risk posed to other Users, the User's cooperation during investigations and any other relevant circumstances.
Nothing in this Section prevents GotYou from permanently terminating an Account after a single exceptionally serious violation.
13.14 Preservation of Evidence
Where reasonably necessary, GotYou may preserve information relating to reported Content or Accounts for the purpose of investigating violations, responding to legal claims, complying with legal obligations or protecting the rights, property and safety of Users or third parties.
The preservation of information does not imply that GotYou agrees with the allegations made against a User or that a violation has been established.
13.15 No Obligation to Resolve User Disputes
Disagreements between Users remain primarily the responsibility of those Users.
Except where required by applicable law, GotYou is not obligated to investigate every interpersonal dispute, determine which User is correct, recover money, enforce private agreements or mediate disagreements arising outside the Services.
Where appropriate, GotYou may nevertheless take moderation action if conduct occurring outside the application presents a genuine risk to the safety or integrity of the GotYou community.
13.16 Transparency
Where required by applicable law, GotYou may provide information explaining significant moderation decisions affecting a User's Account or Content.
The amount of information provided may be limited where necessary to protect another User's privacy, preserve the effectiveness of fraud-prevention measures, comply with legal obligations or protect the security of the Services.
Nothing in this Section obliges GotYou to disclose internal moderation procedures, automated detection methods, security systems or confidential business information.
13.17 Reservation of Discretion
Subject to applicable law, GotYou retains reasonable discretion in determining how these Terms are interpreted and enforced.
The fact that GotYou has not previously enforced a particular provision, or has taken a different enforcement action in another case, does not create a right for any User to receive identical treatment in future cases.
Each moderation decision is made based on the facts and circumstances reasonably available at the time.
14. SAFETY, USER RESPONSIBILITY AND OFFLINE MEETINGS
14.1 Nature of the Services
GotYou is an online platform that enables adult Users to discover one another, communicate through digital features and, if they choose, arrange meetings independently.
GotYou does not organise, supervise, verify or participate in interactions between Users beyond providing the technological infrastructure of the Services. Any communication, relationship, friendship, meeting or other interaction occurring between Users results solely from their own independent decisions.
The decision to communicate with, meet or otherwise engage with another User always remains the sole responsibility of the individuals involved.
14.2 No Background Checks
Unless expressly stated otherwise within the Services, GotYou does not routinely perform criminal background checks, identity investigations, financial screenings or character assessments of Users.
Although GotYou may introduce voluntary verification features, profile verification or identity confirmation procedures, such measures do not guarantee that a User is trustworthy, honest, law-abiding or free from criminal history.
Users should exercise independent judgment before relying upon any information displayed within another User's profile.
14.3 User Responsibility
Each User is solely responsible for their own decisions, communications and conduct while using the Services.
Users should independently evaluate whether another person appears trustworthy before sharing personal information, arranging meetings, making financial commitments or entering into personal relationships.
The existence of a Match, Like, conversation, verification badge or Premium subscription should never be interpreted as a guarantee of another User's identity, intentions or character.
14.4 Personal Safety
Users should exercise appropriate caution when interacting with individuals whom they first encounter through the Services.
Without limiting the generality of the foregoing, Users are encouraged to:
meet in public places during initial meetings;
inform a trusted friend or family member of their plans;
arrange their own transportation;
avoid excessive alcohol or drug consumption during first meetings;
avoid sharing unnecessary financial or sensitive personal information;
trust their instincts if a situation appears unsafe;
leave immediately if they feel uncomfortable or threatened.
These recommendations are provided solely as general safety guidance and do not create any guarantee of safety.
14.5 Financial Requests
Users should exercise particular caution where another User requests money, financial assistance, loans, investments, cryptocurrency transfers, gift cards or access to financial accounts.
Romance scams and similar fraudulent schemes exist on many online platforms.
GotYou strongly discourages Users from sending money or valuable assets to individuals whom they have met through the Services unless they have independently verified the circumstances and fully understand the associated risks.
14.6 Sharing Personal Information
Users should carefully consider what personal information they choose to disclose.
Information including residential addresses, workplace details, government-issued identification numbers, financial information, passwords, authentication codes and similar sensitive data should not be shared unless the User fully understands the potential consequences.
Once personal information has been voluntarily disclosed to another User, GotYou generally cannot recover, delete or control the further use of that information by the recipient.
14.7 Meetings Arranged Through the Services
Users who arrange to meet in person do so entirely at their own risk.
GotYou does not supervise meetings, provide security personnel, verify attendance, monitor locations or guarantee that meetings will occur safely.
Any decision to travel, attend an event, invite another User to a private residence or otherwise meet offline remains the sole responsibility of the participating Users.
14.8 Conduct Outside the Services
Interactions that begin through GotYou may continue through other communication platforms, social media services, telephone calls, messaging applications or in-person meetings.
Except where applicable law requires otherwise, GotYou is not responsible for communications or conduct occurring outside the Services.
However, where off-platform conduct creates a genuine and significant risk to the safety of the GotYou community, GotYou reserves the right to consider such conduct when making moderation decisions.
14.9 Illegal Conduct
Users remain individually responsible for complying with all applicable laws during any interaction arising from the Services.
Nothing within GotYou authorises, encourages or approves unlawful conduct.
Any criminal act committed by a User remains the sole legal responsibility of that User.
14.10 Emergency Situations
GotYou is not an emergency service.
Users must not rely upon the Services for emergency assistance, urgent medical care or immediate law enforcement intervention.
If a User believes that they or another person is in immediate danger, they should immediately contact the appropriate emergency services or competent local authorities.
14.11 User Reports
Users are encouraged to report conduct that appears dangerous, abusive, fraudulent or otherwise inconsistent with these Terms.
Reports submitted in good faith help improve the safety of the Services.
Nevertheless, Users acknowledge that GotYou cannot guarantee immediate review of every report or immediate intervention in every situation.
14.12 Assumption of Risk
By choosing to communicate with or meet another User, each User acknowledges that interacting with strangers involves inherent risks that cannot be completely eliminated through technology or moderation.
Such risks may include deception, fraud, emotional distress, offensive behaviour, theft, physical injury or other harm resulting from the independent actions of third parties.
To the fullest extent permitted by applicable law, Users voluntarily assume these ordinary risks associated with meeting other adults through an online dating platform.
14.13 User Responsibility for Property
Users remain solely responsible for their personal belongings before, during and after any meeting arranged through the Services.
GotYou accepts no responsibility for lost, stolen or damaged property resulting from interactions between Users, except where liability cannot lawfully be excluded.
14.14 User Responsibility for Decisions
Any decision to disclose personal information, continue a conversation, enter into a relationship, travel, exchange gifts, provide financial support, engage in sexual activity or otherwise interact with another User remains entirely voluntary.
GotYou does not recommend, endorse or approve individual Users and does not provide relationship advice, legal advice, financial advice or professional counselling through the operation of the Services.
14.15 No Guarantee of Compatibility
Profile information, recommendation systems, Likes, Matches, compatibility indicators or any similar functionality are intended solely to facilitate introductions between Users.
They should not be interpreted as scientific assessments, psychological evaluations or guarantees of personal compatibility.
Users remain solely responsible for determining whether another person is suitable for friendship, dating or any other relationship.
14.16 Reservation of Rights
GotYou may continue to improve its safety systems, introduce additional verification procedures, modify reporting tools or implement new protective technologies as the Services evolve.
Nothing in these Terms obliges GotYou to adopt any particular safety measure, and the absence of a specific feature should not be interpreted as negligence or an admission that the Services are unsafe.
The implementation of safety features does not eliminate the need for Users to exercise independent judgment and reasonable caution when using the Services.
15. INTELLECTUAL PROPERTY RIGHTS
15.1 Ownership of the Services
The Services, including the GotYou application, website, software, source code, object code, databases, user interface, visual design, graphics, icons, logos, trademarks, service marks, text, audio, video, compilations, selection and arrangement of content, documentation and all other elements of the Services (excluding User Content) are owned by or licensed to GotYou and are protected by copyright, trademark, trade secret and other intellectual property laws.
Except for the limited licence expressly granted under these Terms, no ownership rights are transferred to the User.
15.2 Limited Licence to Users
Subject to continuous compliance with these Terms, GotYou grants the User a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Services solely for their intended personal and non-commercial purpose.
This licence permits the User only to use the Services through authorised versions of the application or website made available by GotYou.
No licence is granted to use the Services in any manner not expressly authorised by these Terms.
15.3 No Ownership Rights
Access to the Services does not transfer ownership of any software, technology, intellectual property or other proprietary rights belonging to GotYou.
All rights not expressly granted to the User remain reserved by GotYou and its licensors.
15.4 Trademarks
The names "GotYou", the GotYou logo, trade dress, product names, feature names, slogans and any related branding are trademarks or unregistered marks owned by or licensed to GotYou.
Users may not use GotYou's trademarks, logos or branding in any manner that is likely to create confusion regarding sponsorship, affiliation or endorsement without GotYou's prior written permission.
Nothing contained within the Services grants any licence to use GotYou's trademarks except as expressly permitted by applicable law.
15.5 Copyright
All copyright and related rights in the Services belong to GotYou or its licensors unless expressly stated otherwise.
Users may not reproduce, publish, distribute, publicly display, modify or create derivative works based upon any protected element of the Services except where expressly permitted by these Terms or applicable law.
15.6 Software Licence Restrictions
Users shall not, directly or indirectly:
copy the application except where technically necessary for normal use;
modify or adapt the software;
create derivative works based upon the Services;
reverse engineer, decompile or disassemble the software except where mandatory law expressly permits such activity;
bypass technical protection measures;
remove copyright notices or proprietary markings;
attempt to discover source code, algorithms or security mechanisms;
use the Services to develop a competing product through unauthorised copying.
Where applicable law grants mandatory interoperability rights, nothing in these Terms limits those rights.
15.7 Scraping and Data Extraction
Users may not access the Services through automated means for the purpose of copying, collecting, indexing or extracting data.
Without limitation, Users may not:
scrape profile information;
harvest photographs;
collect usernames;
build external databases;
train machine-learning models using data obtained from the Services without authorisation;
create datasets derived from User profiles;
systematically copy conversations or profile information.
Reasonable indexing by search engines authorised by GotYou is not prohibited.
15.8 Artificial Intelligence Training
Unless expressly authorised in writing by GotYou, Users and third parties may not use the Services or Content obtained through the Services for the purpose of training, fine-tuning or developing artificial intelligence models, machine-learning systems or similar technologies.
This restriction applies to automated extraction, large-scale collection and systematic processing of information available through the Services.
Nothing in this Section limits rights that cannot lawfully be restricted under applicable law.
15.9 Open Source Software
Certain components of the Services may incorporate open-source software distributed under separate licence terms.
Nothing in these Terms replaces or limits rights granted under the applicable open-source licences.
Where an open-source licence grants broader rights than these Terms, the open-source licence governs only with respect to that particular software component.
15.10 Third-Party Intellectual Property
The Services may include technology, software, fonts, libraries, maps, payment systems, analytics tools or other materials owned by third parties.
Such materials remain the intellectual property of their respective owners and may be subject to separate licence terms.
Nothing in these Terms transfers ownership of third-party intellectual property to the User.
15.11 Feedback Licence
Where a User voluntarily submits ideas, suggestions, recommendations, feature requests or other feedback concerning the Services, the User grants GotYou a perpetual, worldwide, non-exclusive, royalty-free licence to use, reproduce, modify, adapt, publish, implement and otherwise exploit that feedback for any lawful business purpose without compensation.
This licence does not transfer ownership of independently copyrightable creative works unrelated to the submitted feedback.
15.12 Reservation of Rights
Except for the limited licence expressly granted under these Terms, all intellectual property rights in and to the Services remain exclusively owned by GotYou and its licensors.
Failure by GotYou to enforce any intellectual property right on one occasion does not constitute a waiver of that right.
15.13 Copyright Infringement
GotYou respects the intellectual property rights of others and expects Users to do the same.
Where GotYou receives a sufficiently detailed allegation that Content available through the Services infringes copyright or another intellectual property right, GotYou may investigate the matter and, where appropriate, remove or disable access to the relevant Content while the claim is assessed.
Users who repeatedly infringe the intellectual property rights of others may have their Accounts suspended or permanently terminated.
15.14 No Implied Rights
Nothing contained within these Terms, the Services or any communication from GotYou shall be interpreted as granting the User any licence, ownership interest or other proprietary right by implication, estoppel or otherwise.
Any permission not expressly granted under these Terms remains reserved by GotYou.
15.15 Survival
The provisions of this Section relating to ownership, intellectual property protection, licence restrictions, copyright, trademarks and enforcement shall survive the termination of these Terms and the deletion of the User's Account to the extent necessary to protect GotYou's legal rights.
16. DISCLAIMERS OF WARRANTIES
16.1 Provision of the Services
To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.
While GotYou makes reasonable efforts to operate a secure, reliable and functional platform, GotYou does not warrant or guarantee that the Services will always be available, uninterrupted, error-free, secure or suitable for every User's individual expectations.
Users acknowledge that online services are inherently subject to maintenance, software defects, hardware failures, internet disruptions, security incidents and other technical limitations that cannot be completely eliminated.
16.2 No Guarantee of Results
GotYou provides technology designed to facilitate introductions between adult Users.
GotYou does not promise or guarantee that any User will:
receive Likes;
receive Matches;
receive messages;
receive responses;
meet another User;
establish friendships;
enter into a romantic relationship;
enter into a long-term relationship;
marry;
achieve any personal, social or commercial objective.
Premium features improve access to certain functionality but do not guarantee increased popularity, visibility, compatibility or success.
16.3 User-Generated Content
The Services primarily consist of Content created by Users.
Accordingly, GotYou does not warrant that User Content is accurate, truthful, complete, current or reliable.
Profile information may contain errors, omissions, exaggerations or intentional misrepresentations.
Users should independently evaluate all information before relying upon it.
16.4 Identity of Users
Except where expressly stated, GotYou does not guarantee the identity, age, intentions, honesty, reputation or background of any User.
Even where identity verification, profile verification or similar features are offered, such verification is limited to the scope expressly described by the relevant feature and should not be interpreted as a comprehensive background investigation.
Users remain responsible for exercising appropriate judgment when interacting with others.
16.5 Availability
GotYou does not warrant that the Services will remain continuously available.
Access may be interrupted, suspended or limited because of:
scheduled maintenance;
emergency maintenance;
software updates;
hardware failures;
telecommunications interruptions;
internet outages;
cyberattacks;
denial-of-service attacks;
force majeure events;
legal requirements;
third-party service failures;
App Store issues;
or other circumstances beyond GotYou's reasonable control.
Temporary interruptions do not constitute a breach of these Terms.
16.6 Compatibility
GotYou does not guarantee that the Services will operate correctly on every device, operating system, browser or software version.
Certain features may become unavailable as operating systems evolve, manufacturers discontinue support or third-party providers modify their services.
Users remain responsible for maintaining compatible devices and software.
16.7 Third-Party Services
The Services may depend upon or integrate with third-party products or services, including payment providers, cloud hosting providers, mapping services, analytics providers, notification services, authentication providers and mobile operating systems.
GotYou does not warrant the continuous availability, security or performance of any third-party service.
Failures occurring within third-party systems may affect the availability or functionality of GotYou.
16.8 Location Services
Location-related features depend upon information provided by mobile devices, operating systems, GPS signals, wireless networks and third-party location services.
Accordingly, location information may be delayed, inaccurate, incomplete or temporarily unavailable.
Distances displayed within the application are approximate and should not be relied upon for navigation, emergency situations or precise location tracking.
16.9 Security
GotYou employs reasonable technical and organisational measures intended to protect the Services.
However, no internet service, software platform or electronic communication system can be guaranteed to be completely secure.
Accordingly, GotYou does not warrant that the Services are immune from unauthorised access, malware, hacking, data interception or other cybersecurity incidents.
Users also share responsibility for protecting their Accounts through appropriate passwords, device security and responsible use.
16.10 No Professional Advice
Information made available through the Services is provided solely for general informational purposes.
Nothing contained within the Services constitutes legal advice, medical advice, psychological advice, financial advice, relationship counselling or any other form of professional advice.
Users should seek appropriately qualified professional assistance where such advice is required.
16.11 No Endorsement
The appearance of a User, profile, photograph, advertisement, external link or other Content within the Services does not constitute an endorsement, recommendation or approval by GotYou.
Similarly, Matches, recommendations and profile suggestions are generated through technical systems and should not be interpreted as personal recommendations made by GotYou.
16.12 No Guarantee of Continuous Features
Features available today may be modified, replaced, suspended or discontinued as the Services evolve.
Except where prohibited by applicable law, GotYou does not guarantee that every feature will remain permanently available in its current form.
16.13 Beta Features
From time to time, GotYou may make experimental, preview or beta features available.
Such features are provided for evaluation purposes and may contain defects, inaccuracies or incomplete functionality.
Beta features may be modified or withdrawn without notice.
Users access beta features voluntarily and at their own risk.
16.14 Viruses and Harmful Code
Although GotYou takes reasonable precautions to protect the integrity of the Services, GotYou does not warrant that the Services will always be free from viruses, malware or other harmful code.
Users remain responsible for maintaining appropriate antivirus software, security updates and device protections.
16.15 Data Accuracy
Statistical information, compatibility indicators, activity indicators, recommendation systems and similar automated outputs are generated through software processes.
Such information is intended solely to support the operation of the Services and should not be interpreted as objectively accurate measurements or guarantees.
16.16 External Links
Where the Services contain links to third-party websites, applications or online resources, those links are provided solely for convenience.
GotYou does not control and is not responsible for the availability, accuracy, legality, security or content of third-party websites.
Users access external services entirely at their own risk and subject to the terms and privacy policies of those third parties.
16.17 No Warranty Regarding User Conduct
GotYou cannot and does not guarantee that Users will behave respectfully, honestly or lawfully.
The independent actions of Users remain outside GotYou's reasonable control.
Accordingly, GotYou makes no warranty regarding the behaviour, reliability or intentions of any User.
16.18 Consumer Rights
Nothing in this Section excludes, limits or modifies any statutory warranty, guarantee or consumer protection right that cannot lawfully be excluded or limited under applicable law.
Where mandatory legislation grants Users rights inconsistent with a disclaimer contained in these Terms, the mandatory legislation shall prevail to the extent of the inconsistency.
16.19 Entire Disclaimer
Except as expressly provided in these Terms or required by mandatory law, GotYou expressly disclaims all representations, warranties and conditions, whether express, implied or statutory, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, non-infringement and uninterrupted availability.
Users acknowledge that they have not relied upon any representation or warranty not expressly contained in these Terms.
17. LIMITATION OF LIABILITY
17.1 Purpose of this Section
This Section allocates the legal risks associated with the use of the Services between GotYou and its Users. The limitations and exclusions of liability set out below form an essential part of the agreement between the Parties and have been taken into account in determining the availability of the Services, including the pricing of Premium subscriptions and other Paid Services.
Nothing in this Section excludes or limits liability where such exclusion or limitation is prohibited by applicable law. In particular, nothing in these Terms excludes liability for death or personal injury caused by negligence where such liability cannot lawfully be excluded, liability arising from fraud or fraudulent misrepresentation, or any other liability that mandatory law does not permit to be limited.
17.2 User Responsibility
Users acknowledge that they independently choose whether to use the Services, communicate with other Users, disclose personal information, arrange meetings or purchase Paid Services.
Accordingly, each User remains solely responsible for their own decisions, actions and omissions while using the Services.
To the fullest extent permitted by applicable law, GotYou shall not be responsible for consequences arising from decisions voluntarily made by Users during or following their use of the Services.
17.3 No Liability for User Conduct
Because GotYou provides an online platform rather than acting as an intermediary, agent or representative of individual Users, GotYou is not responsible for the conduct, statements, omissions or behaviour of Users.
Without limitation, GotYou shall not be liable for losses arising from:
misleading profile information;
dishonesty;
impersonation;
harassment;
fraud;
romance scams;
theft;
assault;
emotional distress;
reputational harm;
property damage;
unlawful conduct committed by another User.
Users acknowledge that interactions between individuals always involve risks that cannot be completely eliminated through technology or moderation.
17.4 Offline Meetings
Any meeting arranged through the Services occurs entirely at the Users' own risk.
GotYou does not supervise meetings, verify attendance, monitor locations or control the conduct of participants.
To the fullest extent permitted by applicable law, GotYou shall not be liable for injuries, losses, disputes, criminal conduct or other events occurring during or after meetings arranged through the Services.
17.5 No Liability for Lost Opportunities
GotYou does not guarantee any particular social, romantic or commercial outcome.
Accordingly, GotYou shall not be liable for losses arising from:
missed Matches;
unanswered messages;
rejected Likes;
unsuccessful dates;
failed relationships;
missed opportunities;
disappointment;
emotional expectations;
loss of reputation;
loss of popularity within the Services.
17.6 Technical Interruptions
To the fullest extent permitted by applicable law, GotYou shall not be liable for temporary interruptions, delays or reduced functionality resulting from circumstances beyond its reasonable control.
Such circumstances include software defects, maintenance, internet failures, mobile network interruptions, operating system updates, cloud service outages, cyberattacks, denial-of-service attacks, failures of third-party providers or force majeure events.
17.7 Loss of User Content
Users are encouraged to maintain their own copies of important information.
Except where mandatory law provides otherwise, GotYou does not guarantee that User Content will never be lost, corrupted or accidentally deleted.
To the fullest extent permitted by applicable law, GotYou shall not be liable for the loss of User Content resulting from technical failures, software defects, hardware failures, malicious activity or circumstances beyond GotYou's reasonable control.
17.8 Third-Party Services
The Services rely upon third-party providers including Apple, Google, cloud hosting providers, internet service providers, payment processors, mapping services and notification services.
GotYou is not responsible for interruptions, failures, security incidents or other issues originating within systems operated by third parties.
Users acknowledge that the availability of GotYou may depend upon services outside GotYou's control.
17.9 Device Security
Users remain responsible for maintaining the security of their own devices, passwords, operating systems and internet connections.
GotYou shall not be liable for losses resulting from a User's failure to protect their login credentials, install security updates, safeguard their device or prevent unauthorised access to their Account.
17.10 Indirect Damages
To the fullest extent permitted by applicable law, GotYou shall not be liable for any indirect, incidental, consequential, exemplary, punitive or special damages arising from or relating to the Services.
This limitation applies regardless of the legal theory upon which liability is asserted and includes, without limitation:
loss of profits;
loss of revenue;
loss of goodwill;
loss of business opportunity;
loss of anticipated savings;
emotional distress;
reputational damage;
interruption of business;
loss of data.
Nothing in this Section limits liability where such limitation would be prohibited by mandatory law.
17.11 Limitation of Financial Liability
To the maximum extent permitted by applicable law, GotYou's aggregate liability arising out of or relating to these Terms or the Services shall not exceed the greater of:
(a) the total amount paid by the User to GotYou for Paid Services during the twelve (12) months immediately preceding the event giving rise to the claim; or
(b) EUR 100.
This limitation applies collectively to all claims arising from the same or related circumstances.
Where applicable law prohibits such financial limitations, this Section shall apply only to the maximum extent permitted.
17.12 Time Limitation for Claims
To the extent permitted by applicable law, any claim arising out of or relating to the Services must be brought within the limitation period established by the applicable governing law.
Nothing in this Section shortens any mandatory statutory limitation period that cannot lawfully be modified.
17.13 Mitigation of Loss
Users agree to take reasonable steps to minimise any loss or damage that they believe may arise in connection with the Services.
Failure to take reasonable mitigating measures may reduce any recovery to the extent permitted by applicable law.
17.14 Force Majeure
GotYou shall not be liable for any delay or failure to perform obligations resulting from circumstances beyond its reasonable control.
Such circumstances include natural disasters, war, terrorism, civil unrest, labour disputes, government action, internet failures, pandemics, epidemics, power outages, failures of telecommunications infrastructure, cyberattacks or other extraordinary events that could not reasonably have been prevented.
Performance shall resume within a reasonable time after the relevant circumstances cease.
17.15 Allocation of Risk
The Parties acknowledge that the limitations of liability contained in these Terms represent a fair allocation of commercial risk between the Parties.
Without these limitations, the Services could not reasonably be offered on substantially the same commercial terms.
Nothing in this Section affects any rights that Users may have under mandatory consumer protection legislation.
17.16 Severability of Liability Limitations
If any limitation or exclusion of liability contained in this Section is determined by a court or competent authority to be unenforceable, that limitation shall be enforced to the maximum extent permitted by applicable law.
The remaining provisions of this Section shall continue in full force and effect.
17.17 Survival
The provisions of this Section shall survive the termination of these Terms, deletion of a User's Account and the discontinuation of the Services to the extent necessary to resolve claims arising from events that occurred before termination.
18. INDEMNIFICATION
18.1 User's Obligation to Indemnify
To the fullest extent permitted by applicable law, the User agrees to defend, indemnify and hold harmless GotYou, its owner, employees, contractors, representatives, service providers, licensors and business partners from and against any claims, actions, proceedings, liabilities, damages, judgments, settlements, fines, penalties, losses, costs and expenses, including reasonable legal fees, arising out of or relating to:
the User's breach of these Terms;
the User's violation of applicable law;
the User's infringement of another person's intellectual property rights;
the User's misuse of the Services;
the User's negligent, fraudulent or intentional misconduct;
any User Content submitted by the User;
any dispute between the User and another User.
This obligation applies only to the extent that the relevant claim results from the User's own acts or omissions.
18.2 Intellectual Property Claims
Where a third party alleges that User Content uploaded by the User infringes copyright, trademark, privacy rights or any other legally protected interest, the User shall be responsible for that Content.
Where permitted by applicable law, the User shall indemnify GotYou for losses directly arising from such infringement, provided that the User had responsibility for the allegedly infringing Content.
Nothing in this Section limits any statutory rights or defences available to the User.
18.3 Misuse of the Services
The User shall remain responsible for losses suffered by GotYou as a direct consequence of the User's intentional misuse of the Services.
Examples may include:
payment fraud;
chargeback abuse;
large-scale spam campaigns;
malicious automated access;
deliberate interference with the operation of the Services;
unlawful scraping;
distribution of malware;
impersonation of GotYou;
deliberate circumvention of security measures.
18.4 User Disputes
Users remain solely responsible for disputes arising between themselves.
If another User, a third party or a public authority asserts a claim against GotYou arising primarily from the User's own conduct, the User agrees to cooperate reasonably with GotYou in responding to the matter.
Nothing in this Section requires the User to admit liability where liability has not been established.
18.5 Cooperation
Where a claim covered by this Section arises, GotYou may request information reasonably necessary to investigate or defend the matter.
The User agrees to cooperate in good faith by providing truthful information relevant to the claim, subject to applicable law and the User's legal rights.
Failure to cooperate may affect GotYou's ability to resolve the matter efficiently.
18.6 Settlement of Claims
GotYou reserves the right, at its own expense, to assume the exclusive defence and control of any matter that would otherwise be subject to indemnification by the User.
Where GotYou exercises this right, the User agrees to cooperate reasonably in the defence of the claim.
The User shall not settle any claim affecting GotYou without GotYou's prior written consent where such settlement would impose obligations, admissions or restrictions upon GotYou.
18.7 Limitation of Indemnification
Nothing in this Section requires the User to indemnify GotYou for losses arising solely from:
GotYou's own fraud;
GotYou's own wilful misconduct;
GotYou's gross negligence where mandatory law prohibits such indemnification;
circumstances for which applicable law assigns responsibility exclusively to GotYou.
Any indemnification obligation shall be interpreted only to the maximum extent permitted by applicable law.
18.8 Consumer Rights
Where the User acts as a consumer under applicable law, this Section shall not be interpreted as imposing liability beyond what is permitted under mandatory consumer protection legislation.
Any provision inconsistent with mandatory consumer rights shall apply only to the extent permitted by law.
18.9 Survival
The obligations contained in this Section shall survive termination of these Terms to the extent reasonably necessary to resolve claims arising from events that occurred before termination of the User's Account or the Services.
19. SUSPENSION AND TERMINATION
19.1 Right to Suspend or Terminate
GotYou reserves the right to suspend, restrict or terminate a User's access to the Services where reasonably necessary to protect the safety of Users, preserve the integrity of the Services, comply with applicable law or enforce these Terms.
Enforcement measures will generally be proportionate to the nature, seriousness and frequency of the relevant conduct, taking into account the information reasonably available at the time.
Nothing in this Section limits GotYou's ability to take immediate action where delay would create a significant risk of harm.
19.2 Suspension by GotYou
GotYou may temporarily suspend an Account where it reasonably believes that:
these Terms may have been violated;
additional verification is required;
suspicious or fraudulent activity has been detected;
payment irregularities require investigation;
the security of the Account may have been compromised;
temporary action is necessary to protect other Users.
During suspension, some or all features of the Services may become unavailable.
Premium access may also be temporarily restricted while the investigation is ongoing.
19.3 Permanent Termination
GotYou may permanently terminate an Account where the User has committed a serious violation of these Terms or has repeatedly engaged in conduct inconsistent with the safe operation of the Services.
Serious violations include, without limitation:
child exploitation;
credible threats of violence;
repeated harassment;
serious fraud;
payment fraud;
identity theft;
unlawful commercial activity;
distribution of malware;
deliberate security attacks;
repeated attempts to evade moderation;
operation of multiple Accounts for abusive purposes.
Permanent termination normally results in loss of access to the Account and associated Services.
19.4 Termination by the User
A User may stop using the Services at any time.
A User may also delete their Account through the functionality provided within the application, subject to any technical procedures reasonably required to verify the request.
Deletion of the Account does not automatically cancel recurring Premium subscriptions managed through Apple App Store or Google Play.
Users remain responsible for separately cancelling recurring subscriptions through the applicable App Store.
19.5 Effect of Termination
Following termination or deletion of an Account:
the User's profile will generally no longer be visible to other Users;
access to Premium features will cease unless otherwise required by applicable law;
unused complimentary Premium Priority Messages will expire;
access to purchased digital entitlements may cease in accordance with these Terms and applicable law;
certain information may continue to be retained for legal, security or regulatory purposes as described in the Privacy Policy.
Termination does not affect obligations that by their nature are intended to survive termination.
19.6 No Circumvention
Users whose Accounts have been suspended or terminated must not attempt to regain access by creating another Account, using another person's identity, manipulating device identifiers or otherwise circumventing enforcement measures.
Where GotYou reasonably determines that a newly created Account is being used to evade a previous enforcement action, GotYou may suspend or terminate that Account without prior notice.
19.7 Outstanding Obligations
Termination of the Services does not relieve either Party of obligations that arose before termination.
This includes obligations relating to payment disputes, intellectual property rights, confidentiality, limitation of liability, indemnification and compliance with applicable law.
19.8 No Waiver
The decision not to suspend or terminate an Account following a particular incident does not constitute a waiver of GotYou's right to take enforcement action regarding future or continuing violations.
Past enforcement decisions do not create a precedent or entitlement to identical treatment in subsequent cases.
19.9 Mandatory Rights
Nothing in this Section limits any statutory rights that Users may possess under mandatory consumer protection legislation or other applicable law.
20. ACCOUNT DELETION, DATA RETENTION AND EFFECT OF TERMINATION
20.1 Account Deletion by the User
Users may request deletion of their Account at any time through the account settings within the Services or through another method made available by GotYou.
Before completing the deletion process, GotYou may require reasonable verification of the User's identity in order to prevent unauthorised deletion requests and protect the security of User Accounts.
Deletion of an Account permanently removes the User's ability to access that Account unless restoration is expressly permitted by GotYou.
20.2 Effect of Account Deletion
Following deletion of an Account, the User's profile will generally no longer be visible to other Users and the Account will cease to participate in matching, messaging, Nearby discovery or other interactive features.
Certain information may nevertheless remain visible where technically necessary to preserve the integrity of conversations or records already received by other Users. For example, messages previously delivered to another User may remain within that recipient's conversation history unless removed in accordance with the functionality of the Services.
20.3 Premium Subscriptions
Deleting an Account does not automatically cancel recurring subscriptions purchased through Apple App Store or Google Play.
Users remain solely responsible for cancelling recurring subscriptions through the applicable App Store before renewal occurs.
Where a subscription remains active after an Account has been deleted, billing will continue until the subscription is properly cancelled through the relevant App Store in accordance with its policies.
20.4 Purchased Digital Content
Unless mandatory law requires otherwise, deletion of an Account results in the loss of access to digital entitlements associated with that Account, including Premium features, purchased Priority Messages and other non-transferable digital products.
Digital entitlements cannot ordinarily be transferred to another Account.
Nothing in this Section limits any mandatory consumer rights relating to digital content under applicable law.
20.5 Data Retention
GotYou retains personal information only for as long as reasonably necessary to:
provide the Services;
comply with legal obligations;
resolve disputes;
investigate violations of these Terms;
prevent fraud and abuse;
enforce legal rights;
maintain security;
comply with accounting and tax obligations.
Retention periods may vary depending upon the nature of the information and the legal basis for its processing.
Further information regarding retention periods is provided in the Privacy Policy.
20.6 Backup Systems
Deleted information may temporarily remain within encrypted backup systems for disaster recovery, business continuity and security purposes.
Backup copies are not maintained for ordinary operational use and are deleted or overwritten in accordance with GotYou's internal retention procedures.
During this period, backup copies are generally inaccessible to other Users.
20.7 Legal Preservation
Notwithstanding any deletion request, GotYou may retain information where retention is reasonably necessary to:
comply with legal obligations;
respond to lawful requests from competent authorities;
investigate fraud or criminal activity;
exercise or defend legal claims;
protect the safety of Users;
enforce these Terms;
or preserve evidence relating to ongoing disputes.
Information retained for these purposes will be processed only for the relevant legal purpose.
20.8 Anonymised Information
Nothing in these Terms prevents GotYou from retaining anonymous or irreversibly aggregated information that can no longer identify an individual User.
Such information may be used for statistical analysis, research, product development, security improvements and business planning.
20.9 Survival of Certain Provisions
Deletion of an Account or termination of these Terms does not affect provisions which by their nature are intended to survive termination.
Without limitation, provisions concerning intellectual property, limitation of liability, indemnification, governing law, dispute resolution, payment disputes, confidentiality and legal compliance shall survive to the extent necessary to give them effect.
21. PRIVACY AND PERSONAL DATA
21.1 Privacy Commitment
GotYou recognises the importance of protecting Users' personal information and is committed to processing personal data responsibly, transparently and in accordance with applicable data protection legislation.
The processing of personal data is governed by GotYou's Privacy Policy, which forms an integral part of these Terms.
21.2 Privacy Policy
The Privacy Policy explains, among other things:
what personal information GotYou collects;
how that information is used;
the legal bases for processing;
how long information is retained;
with whom information may be shared;
international transfers of personal data;
Users' legal rights;
how Users may exercise those rights.
Users should read the Privacy Policy carefully before using the Services.
21.3 Applicable Data Protection Law
Where applicable, GotYou processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), applicable Hungarian legislation and other data protection laws that govern the Services.
Nothing in these Terms limits any statutory rights granted to data subjects under applicable privacy legislation.
21.4 User Responsibility
Users are responsible for ensuring that any personal information they provide through the Services is accurate and up to date.
Users should not upload personal information belonging to another person unless they have an appropriate legal basis to do so.
21.5 Data Concerning Other Users
Information obtained about other Users through the Services may only be used for legitimate personal interactions consistent with the purpose of GotYou.
Users must not collect, publish, sell, distribute or otherwise exploit another User's personal information without an appropriate legal basis.
21.6 Relationship with these Terms
In the event of any inconsistency between these Terms and the Privacy Policy concerning the processing of personal data, the Privacy Policy shall prevail with respect to privacy matters.
Nothing in these Terms modifies mandatory rights granted under applicable data protection legislation.
21.7 Security Measures
GotYou implements reasonable technical and organisational measures intended to protect personal information against accidental loss, unauthorised access, disclosure, alteration and destruction.
No electronic system can guarantee absolute security.
Accordingly, Users acknowledge that the transmission of information over the internet always involves some degree of inherent risk.
21.8 Data Subject Rights
Where applicable law grants Users rights relating to their personal information, including rights of access, rectification, erasure, restriction, portability, objection or withdrawal of consent, Users may exercise those rights in accordance with the procedures described in the Privacy Policy.
Requests may be subject to reasonable identity verification where necessary to protect the rights of the User and others.
21.9 Contact
Questions relating to privacy or personal data may be directed to:
hello@thegotyou.com
GotYou will respond to privacy requests within the time periods required by applicable law.
22. THIRD-PARTY SERVICES, APP STORES AND EXTERNAL PROVIDERS
22.1 Third-Party Services
The Services may rely upon or integrate with products, services and infrastructure operated by independent third parties. These third parties may include, without limitation, mobile application marketplaces, cloud hosting providers, payment processors, mapping providers, analytics providers, notification services, authentication providers, content delivery networks and other technology partners.
Such third-party services are provided independently of GotYou and remain subject to their own terms, conditions and privacy policies.
Users acknowledge that the availability and functionality of certain features may depend upon these third-party providers.
22.2 Apple App Store
Where the Services are downloaded through Apple's App Store, the User acknowledges that these Terms are concluded solely between the User and GotYou, and not with Apple Inc. or its affiliated companies.
Apple has no obligation to provide maintenance, technical support or customer service relating to the Services except where required under its own policies or applicable law.
Apple shall not be responsible for investigating or resolving claims relating to the Services, including claims concerning product liability, consumer protection, intellectual property or regulatory compliance, except to the extent required by applicable law or Apple's own contractual obligations.
Users acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce provisions relating to their respective rights where permitted by applicable law.
22.3 Google Play
Where the Services are obtained through Google Play, the User acknowledges that Google acts as the operator of the relevant application marketplace and payment infrastructure.
The relationship between the User and Google concerning purchases, billing, subscription management and payment processing is governed by Google's own agreements and policies.
Nothing in these Terms modifies the contractual relationship between the User and Google regarding App Store services.
22.4 Subscription Management
Premium subscriptions purchased through Apple App Store or Google Play are managed through the subscription management tools provided by the applicable App Store.
Users are solely responsible for reviewing, modifying or cancelling recurring subscriptions using the facilities made available by the relevant App Store.
GotYou cannot cancel App Store subscriptions on behalf of Users.
22.5 Payment Processing
Payments for Premium subscriptions and other digital purchases may be processed by independent payment providers acting on behalf of the applicable App Store.
GotYou does not receive complete payment card information and is not responsible for the independent security, availability or operation of payment systems controlled by third parties.
Questions concerning payment processing, declined transactions or payment method verification may need to be addressed to the applicable App Store or payment provider.
22.6 Mapping and Location Services
Certain features of the Services rely upon mapping, geolocation and positioning technologies supplied by third-party providers.
Location information displayed through the Services may therefore be affected by limitations within third-party mapping systems, GPS signals, wireless networks or mobile operating systems.
GotYou does not warrant the accuracy or continuous availability of third-party location information.
22.7 Push Notifications
Delivery of push notifications depends upon mobile operating systems, device manufacturers, internet connectivity and notification services operated by third parties.
Accordingly, GotYou cannot guarantee that notifications will always be delivered promptly, accurately or at all.
Users remain responsible for reviewing the application directly rather than relying exclusively upon notifications.
22.8 Cloud Infrastructure
The Services may be hosted using cloud infrastructure operated by independent providers.
Although GotYou selects service providers using reasonable commercial judgment, GotYou is not responsible for interruptions caused by outages affecting third-party hosting infrastructure.
Reasonable maintenance, redundancy and recovery procedures may nevertheless be implemented to improve service reliability.
22.9 Analytics Providers
GotYou may use third-party analytics services to better understand how the Services are used, improve functionality, diagnose technical problems and enhance security.
Analytics providers process information in accordance with applicable agreements and the Privacy Policy.
Nothing in this Section authorises third-party providers to use personal information beyond the purposes authorised by GotYou and applicable law.
22.10 Authentication Providers
Where Users authenticate using third-party identity providers or sign-in services, the authentication process is also governed by the terms and privacy policies of those providers.
GotYou is not responsible for interruptions, security incidents or account issues originating within external authentication services.
22.11 Third-Party Links
The Services may contain links directing Users to external websites, applications or online resources.
Such links are provided solely for convenience.
GotYou does not control and does not endorse the content, security, availability or practices of external websites.
Users access third-party websites entirely at their own risk and subject to the terms established by those third parties.
22.12 Changes by Third Parties
Third-party providers may modify, suspend or discontinue their own services without notice to GotYou.
Where such changes affect the operation of the Services, GotYou may modify, suspend or replace affected functionality where reasonably necessary.
GotYou shall not be liable for interruptions resulting directly from changes implemented by independent third-party providers.
22.13 Third-Party Intellectual Property
All trademarks, logos, product names and other intellectual property belonging to third parties remain the property of their respective owners.
References to third-party products or services within the Services do not imply sponsorship, endorsement or affiliation unless expressly stated.
22.14 No Agency Relationship
Nothing in these Terms creates any agency, partnership, joint venture or employment relationship between GotYou and any third-party provider referenced in the Services.
Each third party acts independently and remains solely responsible for its own products and services.
23. SERVICE AVAILABILITY, MAINTENANCE AND UPDATES
23.1 Continuous Improvement
GotYou continuously develops, improves and maintains the Services.
Accordingly, the Services may change over time through bug fixes, security updates, interface improvements, performance enhancements, feature additions, feature removals or other technical modifications.
Users acknowledge that continuous development is an inherent characteristic of online software services.
23.2 Maintenance
From time to time, GotYou may temporarily interrupt the Services to perform planned or emergency maintenance.
Where reasonably practicable, planned maintenance likely to materially affect Users will be announced in advance through appropriate communication channels.
Emergency maintenance may occur without prior notice where necessary to protect the security, stability or integrity of the Services.
23.3 Updates
Users may be required to install application updates in order to continue using some or all features of the Services.
Updates may include security improvements, compatibility adjustments, legal compliance measures, bug fixes and feature enhancements.
Failure to install required updates may result in reduced functionality or inability to access certain Services.
23.4 Feature Modifications
GotYou may introduce, modify, replace or discontinue features where reasonably necessary for business, legal, technical or security reasons.
Minor interface changes, performance improvements or design adjustments do not constitute a material reduction of the Services.
Where applicable law requires notice or remedies in relation to significant changes affecting paid digital services, GotYou will comply with those legal obligations.
23.5 Compatibility
As mobile operating systems and hardware evolve, certain devices may eventually become incompatible with the Services.
GotYou does not guarantee perpetual compatibility with every operating system version, device model or third-party software.
Users remain responsible for maintaining supported devices where continued compatibility is required.
23.6 Security Updates
Security updates may be deployed without prior notice where reasonably necessary to protect Users, personal information or the integrity of the Services.
Users acknowledge that prompt installation of security updates contributes to the overall security of the platform.
23.7 Temporary Suspension of Features
Individual features may be temporarily disabled where necessary to:
investigate technical issues;
prevent abuse;
address security vulnerabilities;
comply with legal obligations;
improve platform performance;
protect Users.
Temporary suspension of a feature does not necessarily indicate permanent discontinuation.
23.8 Service Interruptions
Although GotYou uses reasonable efforts to minimise downtime, uninterrupted availability cannot be guaranteed.
Interruptions may result from maintenance, software defects, infrastructure failures, cyber incidents, internet outages, force majeure events or failures affecting third-party providers.
Except where required by mandatory law, temporary interruptions do not entitle Users to compensation solely because the Services were unavailable for a limited period.
23.9 Reservation of Rights
Nothing in this Section prevents GotYou from continuing to develop, modernise or improve the Services in a manner consistent with applicable law and these Terms.
The evolution of the Services should not be interpreted as creating an obligation to preserve every feature in its existing form indefinitely.
24. CHANGES TO THE SERVICES AND CHANGES TO THESE TERMS
24.1 Continuous Development of the Services
GotYou is a continuously evolving digital platform. In order to improve security, reliability, performance, legal compliance and the overall User experience, GotYou may modify, update, replace, suspend or discontinue any aspect of the Services from time to time.
Such modifications may include changes to functionality, user interface, technical architecture, recommendation systems, safety features, subscription offerings, payment methods, compatibility requirements or other operational elements.
Nothing in these Terms shall be interpreted as guaranteeing that any particular feature will remain permanently available in its current form.
24.2 Reasons for Changes
GotYou may modify the Services where reasonably necessary for reasons including, but not limited to:
compliance with applicable law or regulatory requirements;
implementation of security improvements;
prevention of fraud or abuse;
correction of software defects;
adaptation to changes in mobile operating systems or third-party services;
technological advancement;
operational efficiency;
enhancement of User experience;
introduction of new features or products;
discontinuation of obsolete functionality.
24.3 Material Changes to Paid Services
Where a modification materially affects a Paid Service that has already been purchased by a User, GotYou will comply with any obligations imposed by applicable consumer protection legislation.
Where required by law, Users may receive advance notice, appropriate remedies or any other rights required under mandatory legislation.
Minor improvements, visual redesigns, performance enhancements and security updates shall not ordinarily be regarded as material reductions of the purchased digital service.
24.4 Temporary or Permanent Discontinuation
GotYou reserves the right to suspend or permanently discontinue individual features or, where necessary, the Services as a whole.
Where reasonably practicable and legally required, Users will receive appropriate notice before permanent discontinuation of the Services.
Nothing in this Section limits any statutory rights relating to prepaid digital content where mandatory law provides otherwise.
24.5 Amendments to these Terms
GotYou may amend these Terms from time to time where reasonably necessary.
Reasons for updating these Terms may include:
changes in applicable law;
regulatory guidance;
judicial decisions;
introduction of new products or features;
operational improvements;
security considerations;
clarification of existing provisions;
changes to business operations.
No amendment will retroactively remove rights that have already vested under mandatory law.
24.6 Notice of Changes
Where a revision materially affects Users' rights or obligations, GotYou will provide reasonable notice before the revised Terms become effective.
Notice may be provided through:
an in-app notification;
email;
a notice displayed during login;
publication on the official website;
or another appropriate communication method.
The method of notification may depend upon the significance of the changes and applicable legal requirements.
24.7 Acceptance of Updated Terms
After revised Terms become effective, continued access to or use of the Services constitutes acceptance of the updated Terms, except where mandatory law requires another method of acceptance.
Where applicable law grants Users the right to reject certain amendments, nothing in this Section limits those statutory rights.
24.8 Refusal of Changes
If a User does not agree to revised Terms, the User must discontinue use of the Services and may delete their Account.
Where Paid Services remain active, any statutory rights concerning cancellation, refunds or digital content shall remain governed by applicable law.
24.9 Previous Versions
Previous versions of these Terms may be retained by GotYou for legal, regulatory or evidentiary purposes.
The version identified as effective on the relevant date shall govern disputes relating to events occurring while that version was in force, unless mandatory law provides otherwise.
24.10 Conflicts Between Versions
In the event of inconsistency between successive versions of these Terms, the version in force at the time of the relevant conduct or legal event shall generally apply, unless mandatory legislation requires application of a different version.
Nothing in this Section limits any statutory consumer rights regarding modifications of digital services.
25. GOVERNING LAW AND JURISDICTION
25.1 Governing Law
These Terms, the Services and any dispute arising out of or relating to them shall be governed by the laws of Hungary, without regard to conflict of law rules that would result in the application of another jurisdiction's laws.
Where mandatory consumer protection legislation grants Users the benefit of provisions that cannot lawfully be waived by agreement, those mandatory provisions shall continue to apply notwithstanding this choice of law.
25.2 International Users
GotYou may be accessed from countries outside Hungary.
Users remain solely responsible for ensuring that their use of the Services complies with the laws applicable in their own jurisdiction.
The availability of the Services in a particular country shall not be interpreted as a representation that every feature complies with local legal requirements.
25.3 Consumer Rights
If the User qualifies as a consumer under applicable law, nothing in these Terms deprives the User of mandatory legal protections that cannot lawfully be excluded by contractual agreement.
Where applicable legislation provides that disputes may be brought before the courts of the consumer's habitual residence, those statutory rights remain unaffected.
25.4 Competent Courts
Subject to mandatory consumer protection legislation, the courts having jurisdiction over the registered seat of GotYou shall have exclusive jurisdiction to resolve disputes arising out of or relating to these Terms.
Where mandatory law grants a consumer the right to bring proceedings before another competent court, this Section shall apply only to the extent permitted by applicable law.
25.5 Alternative Dispute Resolution
Where applicable law requires or permits access to alternative dispute resolution mechanisms, Users may make use of such procedures in accordance with the applicable legislation.
Participation in alternative dispute resolution procedures shall not prevent either Party from exercising rights before a competent court unless mandatory law provides otherwise.
25.6 Limitation by Mandatory Law
If any jurisdiction determines that certain provisions concerning governing law or jurisdiction cannot lawfully be enforced, those provisions shall apply only to the maximum extent permitted by applicable legislation.
The remaining provisions of these Terms shall remain unaffected.
26. MISCELLANEOUS PROVISIONS
26.1 Entire Agreement
These Terms, together with the Privacy Policy, Community Guidelines and any additional policies or legal notices expressly incorporated by reference, constitute the entire agreement between the User and GotYou concerning the Services.
They supersede all previous oral, written or electronic communications, negotiations, understandings or agreements relating to the same subject matter.
Nothing in this Section limits any mandatory rights that cannot lawfully be excluded under applicable law.
26.2 Severability
If any provision of these Terms is held by a court or other competent authority to be invalid, illegal or unenforceable, that provision shall be interpreted and enforced to the maximum extent permitted by applicable law in order to reflect its original purpose as closely as possible.
The invalidity or unenforceability of one provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.
26.3 No Waiver
Failure or delay by GotYou to exercise any right, remedy or provision under these Terms shall not constitute a waiver of that right.
A waiver shall be effective only if made expressly and in writing.
Any waiver relating to one breach shall not constitute a waiver of any earlier, simultaneous or subsequent breach.
26.4 Assignment by GotYou
GotYou may assign, transfer or otherwise delegate its rights or obligations under these Terms in connection with a merger, acquisition, corporate restructuring, sale of assets, financing transaction or other legitimate business reorganisation.
Where applicable law requires notice or grants Users specific rights in connection with such a transfer, GotYou will comply with those legal requirements.
26.5 Assignment by Users
Users may not assign, transfer, sublicense or otherwise dispose of their rights or obligations under these Terms without the prior written consent of GotYou.
Any attempted assignment in violation of this Section shall be void to the extent permitted by applicable law.
26.6 Independent Relationship
Nothing contained in these Terms creates a partnership, joint venture, agency, employment or fiduciary relationship between GotYou and any User.
Users access and use the Services solely in their own personal capacity.
26.7 Third-Party Beneficiaries
Except where expressly stated, these Terms are intended solely for the benefit of the Parties.
No third party shall acquire any right to enforce these Terms solely by virtue of this agreement.
Where these Terms expressly recognise rights of third parties, including App Store providers where applicable, those provisions shall apply according to their terms.
26.8 Electronic Communications
Users consent to receiving communications from GotYou electronically.
Such communications may include notices relating to:
Account security;
updates to the Services;
Premium subscriptions;
billing information;
legal notices;
moderation decisions;
changes to these Terms;
Privacy Policy updates;
customer support.
Electronic communications satisfy any legal requirement that such communications be provided in writing where permitted by applicable law.
26.9 Language
These Terms are prepared in the English language.
Where GotYou provides translations for convenience, the English version shall prevail in the event of inconsistency, except where mandatory law requires another language version to prevail.
26.10 Interpretation
Headings are included solely for convenience and do not affect interpretation.
Words importing the singular include the plural and vice versa where the context requires.
References to legislation include amendments, replacements and successor legislation unless the context indicates otherwise.
The words "including", "such as" and similar expressions shall be interpreted as meaning "including without limitation."
26.11 No Reliance
The User acknowledges that they have not relied upon any representation, warranty or statement not expressly contained within these Terms when deciding to use the Services.
Nothing in this Section limits liability for fraudulent misrepresentation where such liability cannot lawfully be excluded.
26.12 Export and Sanctions Compliance
Users agree not to use the Services in violation of applicable export control laws, trade sanctions or similar regulatory restrictions.
Where required by applicable law, GotYou may restrict access to the Services in certain jurisdictions or by certain individuals.
26.13 Compliance with Digital Services Legislation
Where applicable, GotYou will comply with obligations imposed by the European Union Digital Services Act, consumer protection legislation, data protection legislation and other applicable laws governing intermediary services.
Nothing in these Terms limits any rights that Users possess under mandatory legislation.
26.14 Survival
Any provision which by its nature is intended to survive termination of these Terms shall continue in effect following termination or deletion of a User's Account.
Without limitation, provisions relating to intellectual property, payments, limitation of liability, indemnification, governing law, dispute resolution, data retention, confidentiality and legal compliance shall survive to the extent necessary to give them effect.
26.15 Contact Information
Questions concerning these Terms may be directed to:
GotYou
Majerszki Nikolett (Sole Proprietor)
3351 Verpelét Kossuth út 39. Hungary
Email: hello@thegotyou.com
26.16 Effective Date
These Terms enter into force on the Effective Date specified within the application or on the official GotYou website.
By creating an Account or otherwise accessing or using the Services after the Effective Date, the User acknowledges that they have read, understood and agreed to be bound by these Terms.
FINAL PROVISION
By using GotYou, the User acknowledges that online dating involves interactions between independent individuals and that no digital platform can eliminate all risks associated with human behaviour.
These Terms are intended to establish a fair and transparent legal framework governing the relationship between GotYou and its Users while respecting the mandatory rights granted under applicable law.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.
APPENDIX A – COMMUNITY GUIDELINES
A.1 Purpose
The Community Guidelines explain the standards of behaviour expected from every User of the Services.
These Guidelines supplement the Terms of Service. A violation of the Community Guidelines may also constitute a violation of the Terms of Service and may result in moderation action.
A.2 Be Authentic
Users should represent themselves honestly.
Profiles should accurately reflect the individual using the Account.
Do not impersonate another person or intentionally mislead others regarding your identity, age or appearance.
A.3 Be Respectful
Treat every User with courtesy.
Rejection is a normal part of online dating.
If another User declines communication, does not respond or blocks you, respect that decision.
Persistent unwanted contact is prohibited.
A.4 Keep the Platform Safe
Users should report dangerous, fraudulent or abusive behaviour.
If you believe another User presents an immediate danger, contact the appropriate emergency authorities.
A.5 No Hate
Content promoting hatred, discrimination or violence against protected groups is prohibited.
A.6 No Harassment
Bullying, intimidation, stalking, blackmail and repeated unwanted communication are prohibited.
A.7 No Fraud
Do not request money, financial assistance, gift cards, cryptocurrency or banking credentials.
A.8 No Illegal Content
Illegal material may be removed immediately and reported to competent authorities where required by law.
A.9 No Sexual Exploitation
Consent must always be respected.
Never share intimate material without permission.
A.10 Respect Privacy
Do not publish another person's personal information without permission.
APPENDIX B – COPYRIGHT COMPLAINT PROCEDURE
B.1 Submission
Copyright complaints should be sent to:
hello@thegotyou.com
The notice should include:
identification of the copyrighted work;
identification of the allegedly infringing material;
location within the Services;
complainant's contact details;
explanation of ownership;
statement made in good faith;
statement that the information provided is accurate.
B.2 Investigation
GotYou may investigate complaints and request additional information where necessary.
B.3 Temporary Removal
Content may be temporarily disabled while an investigation is conducted.
B.4 Repeat Infringers
Users who repeatedly infringe intellectual property rights may have their Accounts permanently terminated.
APPENDIX C – DIGITAL SERVICES ACT NOTICE AND ACTION
Where the European Union Digital Services Act applies, Users may notify GotYou of allegedly illegal Content.
A notice should contain sufficient information to identify:
the Content;
why it is believed to be illegal;
its location;
contact information for the notifier.
Following receipt of a sufficiently substantiated notice, GotYou may investigate and take appropriate action consistent with applicable law.
Where required by law, Users affected by moderation decisions may receive an explanation of the decision.
APPENDIX D – PREMIUM FEATURES
Premium currently includes, where available:
Unlimited eligible Nearby profiles
Who Liked You
Viewed Me
Read Receipts
Incognito Mode
Two complimentary Priority Messages upon initial activation
Premium features may change over time as described in these Terms.
APPENDIX E – PRIORITY MESSAGES
Priority Messages allow eligible Users to send an initial message before a Match exists.
Priority Messages:
do not guarantee delivery;
do not guarantee visibility;
do not guarantee that the recipient will read the message;
do not guarantee a reply;
do not guarantee a Match.
Priority Packs currently contain three Priority Messages unless otherwise stated.
APPENDIX F – REPORTING SAFETY INCIDENTS
Users should immediately report:
threats of violence;
child exploitation;
impersonation;
payment fraud;
blackmail;
non-consensual intimate imagery;
serious harassment;
illegal commercial activity.
Reports may be submitted through the application or via:
hello@thegotyou.com